My Place Hotel - Amarillo West/ Medical Center, TX

I’m on a month long road trip and I have been staying in various hotels along the way… With the low pricing of this hotel, I had low expectations for what I was going to find. However, I was shockingly impressed with this property. It was well-maintained, very clean, and the front desk staff was very accommodating. It was also extremely helpful to have a place to do laundry. The bed was comfortable, the shower was extremely warm, and I have zero complaints about any issues with the property. For around $100 a night this place is a steal.

I’d stay there every time. Staff was amazing!!

Great, still my favorite lodging

Always clean and orderly. Surveys like this.

Nice staff. No breakfast.

Loved the staff at front desk!

Worst beds ever. I had 2 rooms. 1st had SUPER LUMPY old mattress. I had to remove top bedding and fold over twice to make a coushin to sleep on as mattress had several large lumps all over. 2nd room was not much better. The pillows were HORRIBLE. Very clean room. Very good shower. Iron did not work in room 1. Room 2, the ice maker ( full size cold fridge), did not work. Wonderful staff!! But I need a bed i can sleep in. I paid for 4 star and got 1 star. I upped it to 2 stars for the great staff

Location was convenient and staff is friendly The room seemed musty almost damp and although it was clean it seemed unclean if that makes sense? The only way I can explain it is when you first walk into any type of building but especially a place where you are going to sleep even if it's for a night you either get a sense of clean, comfortable, and ultimate care for the facility or you don't and sadly I would never choose to stay at this facility again unless there were no other options... I am currently traveling for work and am now in the Super 8 in Flagstaff, Arizona and haven't stayed at a Super 8 for years but this one is amazingly clean, well kept, smells and feels clean... This is something that Myplace falls extremely short on and it was very disappointing especially since the cost was even more than the current Super 8 I'm at now...

Booked a queen with a recliner. Got two queens. No check-in staff. No answer to phone

Overall experience was excellent!

Convince, clean, love the staff. Lady at night is the best. Never disappointed when I stay. Only place I stay when I’m in Amarillo. Price is very reasonable too!! Nothing!

Clean and well-maintained.

Fair price, clean and nice size room. Had never stayed here before and was pleasantly surprised

Full kitchen with full-size refrigerator. Hotel amenities despite its long-stay focus. Convenient location.

everything

I liked the location of the hotel. I like the fact that it had a kitchenette in a bathroom and a bed, recliner, everything that you would really want and need. The room was clean. The bathroom was clean. The shower didn't work.

. .

n/a

Tried to check in and vacant front desk for 15 minutes. I left ate and came back.

It was ok, but I’ve stayed at better. There was no bar soap at the bathroom sink, just a container of body wash in the shower, but it was attached to the shower wall so it was necessary to step into the shower to pump soap into your hands. Also, the ice maker in the frig in our room didn’t work. The front desk provided us with a zip lock baggie with a small amount of ice. Aside from these issues, it was ok.

Great staff clean and efficient facility

Bed was great and everything was clean and updated

Meh… just ok. No service until five days into stay. No dishes in kitchen, getting from front desk was a pain

Lots of dudes hanging around both entrances drinking after dark made it a bit intimidating to go out alone. Coffee in the lobby wasn't made.

Overall this is a great place to stay especially if you'd like to have a kitchen. It's important to note that while there is nothing in the kitchen cupboards you just have to ask at the desk and you can get a bin of kitchen items that are sufficient. My only complaint is with the front desk. When someone was there they were helpful, but nearly Everytime we went to the desk it was empty with a sign saying to use the phone on the lounge to call them but no one ever answered. Eventually someone would show up but had to wait a lot longer than was acceptable.

The beds were uncomfortable

Desk clerk was wonderful friendly and professional.

Friendly staff, spacious space, full size fridge w ice maker, lots of towels Bed was a little squeaky, but fine.

very clean the big trash truck made loud banging sounds when taking the large dumpster about 6AM.

We booked/stayed 3 nights while visiting family in Amarillo and would definitely recommend this hotel! It's very conveniently located, is clean and comfortable, and the staff were very helpful and friendly. Check in/out was fast and simple and pricing was very favorable. One travel tip - the rooms have full size refrigerators (a nice amenity) so if you are needing ice, you can call ahead and they will turn on the ice maker before your arrival so you will have it when you get there. Overall, it was a safe, clean and comfortable stay and we would choose it again for our next visit.

The room was very nice. The toilet is too low for a person with disabilities. They have no ice machines. A freezer in your room you make ice in. We turned it on at check-in and only had 12 cubes by the next morning. No hair dryer in the room.

Plumbing issues and entire place seemed old and run down.

Everything was great. Will recommend to friends and family.

When I arrived the night concierge was prompt to arrive when I followed the instructions to page them. They were very helpful and got me sorted quickly for how late it was. Expedia didn't mention a pet deposit but the concierge explained it to me and was very helpful in adding the nonrefundable deposit to my card. The room was clean, had lots of amenities and the A/C worked well. I had an easy time checking out, it was seamless. Also, all the staff I met were cheerful and polite! The maintenance staff on duty when I was checking out, when he saw my dog, even explicitly mentioned the dog treats at the counter and encouraged me to get one for my pup. Even though it was a short stay for me, for the price ($99 +tax +$40 pet deposit) it was so worth it to be able to rest. The bathroom worked well as well, water was hot instantly. I'll stay here again when traveling with my pet through Amarillo. Thank you staff for the wonderful visit!

I liked the full size fridge and cooktop. I liked the location. The bed was really jiggly.

Check in was easy, very friendly. Great location. Rooms were clean and ac cool. No breakfast and internet was out. Other than that, would definitely stay again.

Just passing though, but was well welcomed

clean, location is great it's right off the freeway. The hotel is clean and very simple. There is no continental breakfast so don't plan to eat there. No restaurant Our shower did not work. We asked for a new room, Noah said he couldn't accommodate us, and told us to drive to the nearest truck stop and use their shower!!!!!

Great staff very helpful and friendly. Clean rooms it was just what I needed for one night

This is my second review of My Place - Amarillo. Sometimes mistakes and misunderstandings just happen. However, I cannot say enough about how good the staff and management are at this location. They all did their best to correct the situation. My Place remains our favorite to stay in Amarillo, if not elsewhere during our travels. We highly recommend it.

The only good thing were the beds and the cleanliness of our room. We did not have any wash cloths and were told to use our towels for that purpose. We were told that their washing machine was broken. I asked how many washing machines there were and was told "I don't know". I find it hard to believe that a place that large did not have more than one machine. Unacceptable! Charged way too much for two small dogs. Breakfast was mediocre. The couches and chairs in the waiting areas were filthy. Only had one working elevator and it was scarry. It made odd noises and took several tries before it would stop on the actual floor and it bounced and shook. Will never stay there again!

Extremely helpful and professional staff. Room was clean and comfortable. Would highly recommend!

Excellent, comfortable, reliable, consistent quality lodging. After 12 hours driving, the bed was glorious. Blackout shades, hot shower in the morning, great stay

Very clean so it was perfect for an overnight pit stop

Excellent pet-friendly accommodation.

Front reception lady was rude and argumentative. Room smelled. Recliner had large amount of exterior worn or picked off.

Lovely staff. Very dog friendly. Will stay again.

We were pleasantly surprised with this stay, as we had not stayed here before. I wasn't disappointed at all. I'm glad we took a chance and have stayed at other locations since. Staff was great, clean and a comfie bed. We will be back.

We usually stay at My Place when going through Amarillo several times a year. We love Susan at the evening front desk. We also like having the full size refrigerator/freezer with ice maker so that we can freeze our ice packs and replace ice in coolers. On this visit the room was not up to their usual standards of cleanliness. Bathroom floor was dirty and had sticky spots of previous guest’s spilled liquid.

Enjoyed our stay, would stay again.

They gave us the key for a room that was occupied. When I opened the door a old man was watching tv(best case scenario) then they relocated us. But that situation was annoying and pet fee is way to high.

We travel with our dog and needed a hotel to stop and rest. The hotel was located with restaurants around it, very quiet and ground very well maintained. Inside was nice, bed were comfortable and room stayed cold. They do not service breakfast, or have ice machines, but the rooms have a full size fridge, microwave and stove. Will definitely stay here again when passing through Amarillo

The only negative was for me, was no ice machine and the ice maker in the refrigerator didn’t make hardly any overnight …but great place to stay for sure!!..and very reasonable.

i already wrote everything

The people were friendly and the rooms very clean. Will come again.

The toilet had obviously been used which made me doubt anything else was properly cleaned.

We enjoyed our stay here. The rooms were clean and it was a good stop in Amarillo. I liked the full size coffee pots.

Great value and location

We will be back next time we are in town

My Place in Amarillo is a great place to stay. I always choose it when I am in Amarillo, and have stayed there multiple times over the last five years. The staff is friendly and professional and always tries to accommodate my requests. It is clean, convenient, and safe. The rooms are comfortable, and the kitchenette, with full size refrigerator (with ice maker) and stovetop, plus microwave and sink is great for eating-in. My little dog is welcome and enjoys walking in the lush grass landscaping—which is clean and well-maintained. The area is quiet and easily accessed.

Quiet

For the price this hotel had everything we needed. Beds were comfortable. The refrigerator, full sized coffee pot, and microwave were a plus. Bath towels were soft and plentiful. Breakfast not included, $7.00.

Stayed here last minute. The hotel was nice. Close to restaurants. Room was comfortable. Staff were nice.

Stuff

Reception excellent,

There were no cooking supplies in the kitchenette so bring your own!

Excellent stay. Super clean & staff was great! Will stay here again!

Wonderful room

Our go to stop when passing through Amarillo, 8-10 times a year. Nice new hotel. Insulated enough to drown out the highway and upstairs noises. Always a pleasure to see and visit with Susan at the front desk!!

I don’t use the kitchen or breakfast. Staff is great. East check in. Easy parking right off the highway. Clean. Not terribly expensive.

We were only here one night but it was a nice room! Clean and the staff were friendly.

Great location!! Nice place!!

My son stayed there with his handicapped wife, they were treated nicely. I will recommend this place to others . Thank you 😊

Room was fully equipped

We always stay here while traveling between NM and Dallas - this time was so disappointing because they put us in a room that backed up to the elevator. We didn’t realize we would hear it all night until we were in bed and turned off the tv. ALL NIGHT!!! It was terrible!

No cooking utensils or pots and pans but we were not cooking so no problem.

The room was as expected: spartan, basic. the shower was good: step in with dispensers for soap and shampoo. The hotel has no ice machine. One must turn on the ice maker in the room's fridge to get ice (the next morning). The bed was too soft (Not usually a problem for us) and there was no mattress cover, just a sheet over the mattress. Check in was easy and quick.

Stay is great! Friendly people and easy commute to the hospital.

This hotel is perfect! It is close to the hospital) which is why we were there) and easy to get to. It has a full size refrigerator which is important when staying for any length of time. Beds are comfortable and we just enjoy staying at My Place when we are in town.

Kitchen is fine, but you have to ask for all cooking items. Room was clean and functional. Staff was ok, but i kept having to redo my keys. Parking is fine. No frills.

No breakfast

Fine, good not great. It served my needs for a night passing through on a long drive. Kitchen didn’t have a single dish which was annoying, as I couldn’t heat up food that I had.

The hotel room was fine. No breakfast at this hotel, no pool, so that was annoying. The area around the hotel was not the greatest, but we had no safety issues with our visit. Overall, I will stay somewhere else that is more suited for a single-night stay in the future. This may be more for people needing to live longer term out of a hotel unit, not someone traveling through.

We were there for a quick trip and it was perfect! Great place to stop for the evening. Welcoming staff and clean rooms.

lacks amenities but everything is fine

For the price, I think there should be some type of breakfast included. The rooms were nice and clean, and I felt cozy and safe. The staff were friendly.

All was great

Plenty of restaurants.

Good hotel at reasonable price until you pay $40 for a dog. Also no breakfast but free coffee. Hotel was clean and comfortable.

The staff here are the most kindest, helpful, hospitable folks! They make a person feel at home. Thank you!!

Not bad for the price. I was just passing through Amarillo, it’s a great pass-through location.

Reception staff was friendly. One thing to mention: they do not serve breakfast. Definitely recommended!

Yes the room and the clean room was great

The beds were so comfy

Nice place. Close to Cheuys

clean spacious - great bed perfect for good night sleep while traveling

On this trip this was the best place we stayed at. Would definitely stay here again

My room was clean, and everything was fine. Staff was helpful in orienting me, and gave good suggestions for dining out.

Fantastic room quiet clean very big like a studio and the reclining chair! Wow will co.e again! Great cable stations as well!

Nice room bed was comfortable and nice shower very clean

Everything was grand , hotel, location and staff.

Nice. They do not offer a free breakfast.

Great staff and clean comfortable bed and room. Second time that I have stayed here and a gem! Thumbs up!

The room was clean, great size, full kitchen. Susan was professional and courteous at check in. Great affordable stay

Staff were amazing! Everyone truly made us feel welcome and ensured that all of our needs were met. Very clean room, comfy bed

Room was clean and served its purpose.

Great staff! Room was comfort

Everything was how it should be, and couldn’t ask for a better price!

Good stay at a great price

The hotel was clean and quiet.

Just needs updating.

This is our second time staying here and once again it was a great stay! The room & bathroom were very clean. Even without breakfast being offered I still think this place is such a wonderful place. We were traveling with our kids and I felt safe & comfortable being here with my family. The staff is kind and really helpful.

The room was comfortable and clean, and the staff were professional, respectful and incredibly friendly.

Easy check-in friendly staff, very comfortable.

Finally got a different room. TV remote was not working. I was very sick with flu and in bed trying to sleep. My husband had to let the clerk in again to try and fix the television. Clerk did her best, but the place was flaky. A full kitchen but not even a pan or spoon. Ha! Quirky. And NO CONTINNENTAL BREAKFAST, NOT EVEN A BANANA.

Great room, great staff

Clean and well kept. Staff was great.

Great place to stay.

Great experience from beginning to end. Friendly and helpful staff, room was very clean. Check in and check out was painless. I can highly recommend this property.

Big sign in the lobby said "complimentary bottle of water" fact was no water. Arrived after 11PM, got put in a room next to kids who started screening and bouncing off the walls before 7AM. Staff didn't stock paper towels in the lobby and the place overall was dirty. Never stay here.