Longhorn Inn and Suites
About Longhorn Inn and Suites
Comfortable Accommodations Microtel Inn & Suites by Wyndham Amarillo in Amarillo offers family rooms with free WiFi, ensuring a pleasant stay. Exceptional Facilities Guests can enjoy an indoor swimming pool, on-site restaurant, and a 24-hour front desk. Additional amenities include a elevator and room service. Convenient Location Located 5 mi from Rick Husband Amarillo International Airport, the hotel is 3.1 mi from Austin Park and 25 mi from Palo Duro Canyon State Park.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests praising the friendly staff and cleanliness of rooms, but also expressing concerns about outdated facilities, smoking odors, and cleanliness issues in some areas. Some guests reported problems with amenities such as the pool, ice machine, and elevator.
- Friendly staff
- Clean rooms
- Outdated facilities
- Smoking odors in some areas
- 5/5
Was all good. One staff member was not real friendly.
- 5/5
Staff was great. Very friendly and high value. Just wish the toilet was a little taller but every hotel is similar.
- 5/5
Great staff very nice..................
- 5/5
Staff good and gentle
- 5/5
What a nice surprise to find this cute, super clean, friendly hotel. The staff was friendly and helpful. The breakfast was well stocked and the beds were comfortable.
- 4/5
Great place to stay and staff was good
- 4/5
Good stay.
- 1/5
My son arrived at 2am after a ten hour travel day. Their machine would not accept his card (their issue, not ours) so they sent him out to a bank machine in a questionable neighborhood at 230AM ?!?!?! When he got bak with his deposit, they gave him a ground floor room. On the way to the room, there was underwear in the hallway and then he discovered that the window did not lock...it could be opened from the outside very easily. By the time he sorted out the window (by himself) and felt safe, it was 330AM. I WOULD NOT RECCOMMEND THIS PLACE TO ANYONE!!!!!!!!!!!!
- 2/5
Okay for 1 night but very poor condition.
- 3/5
It was ok. Sucked that the pool wasn’t open.
- 1/5
They did not give me the room I actually booked. The staff was annoyed anytime I asked a question. The advertised pool was empty and broken. The giant bathtub in the room was also broken. They also didn’t have a smart tv which is not terrible but it was annoying since I have kids who are only used to apps and not cable.
- 2/5
The rooms were very outdated and didn’t feel clean. Staff wasn’t friendly
- 5/5
The place was really nice..it's being remodeled so expect that..overall was really nice
- 5/5
NA
- 5/5
Super-friendly staff. Convenient location. Fine breakfast with waffle-maker. Good shower. Perfectly adequate for the night’s stay.
- 5/5
Great hotel for the money. I will.be using this hotel in the future. They are making an effort with maintenance which should extend it in good condition. I enjoyed my stay and the close food options. Very friendly staff.
- 5/5
Friendly and very nice and clean place. Thank you!
- 1/5
I went to check in and they said because I'm a local that I cannot stay there I called you guys to let you know and you pretty much blew it all off I had to call back a couple times usually you would have helped me find another hotel but that didn't happen this time I had to go on your app again and book another hotel and I'm still having a problem getting my money back I hope you enjoyed me telling you the criticism
- 5/5
A nice suite for the price!
- 5/5
Breakfast could have been better
- 3/5
The pool was out of order so the kids were not happy they could not swim. The rooms were clean but showing their age with some areas of bubbling paint. Beds were ok.
- 1/5
Water clogging in sink and washtub
- 5/5
Great place. Very clean and quiet. Many restaurants close, as well. The staff is very friendly and helpful. Nice choices for breakfast. Serena was a blessing. I highly recommend.
- 5/5
Good 👍
- 5/5
Its very clean, friendly staff, breakfast is great. Overall experience is extraordinary
- 5/5
The stay was good the pool was not open but staff was very nice. Even over the phone when my wife had to call to clear up some confusion. The room was confterable and good.
- 5/5
Good quiet clean friendly
- 4/5
Alex at the front desk was excellent! They are actively renovating but it did not impact our stay. Very clean and a great stay for the price. If you are a light sleeper request a second floor room away from the elevator. It's an older hotel and you can really hear the people above in a first floor room.
- 2/5
Disappointed. Smelled bad found bugs in our bathtub, had a very gross smell in all the hotels rooms are not updated at all.
- 5/5
Every thing was clean ac was nice and cold shower pressure wws fantastic and every thing worked as it was supposed too.
- 3/5
The property for the price was ok! Older Hotel~~ Seriena, who checked me in needs a class in Friendliness and Care! Your Internet password is happy~~ and she was the opposite!
- 3/5
No coffee maker in room. Room. Took several hours to cool off but then was good
- 2/5
Room was smelly No water available to drink At breakfast orange juice machine was giving out something extremely thick
- 2/5
Looks very old.
- 1/5
The bathroom was so small and the bathtub full up with water. And to change rooms
- 2/5
Was probably once a nice hotel. Stay wasn’t bad just old. Carpet worn and old, toilet wobbly, curved shower rod worn and hanging down. Staff was great and seems doing their best to keep upkeep
- 2/5
Didn't even want to consider eating breakfast here after the not considerate staff I dealt with at this location.
- 1.5/5
Night worker was lounging in pool area. I waited, rang bell 100 times called in phone wen den another client walked out before me upset no one was manning the front office... about 12am
- 5/5
Very clean and safe! The surroundings also felt comfortable and safe. Breakfast was ok for the level of stay. Definitely worth staying at this location over the other one especially just a short drive apart. Great dining options available. I will most definitely stay here again.
- 3.5/5
Location; room; view; cleanliness; noise; wi-fi; accepts pets; hot water All Good. There was nothing really bad; just maybe that there's only 1 ice maker and it's far from our room; I would like a few more plugs to charge devices.
- 5/5
We stay here all the time!!! Na
- 5/5
Small but quick to get to my room
- 2/5
The pictures in the listing are very misleading. The hotel is very dated and our room had holes in the walls, scuffs on the walls, ceiling damage, stains, cracked tiles in the bathroom, dirty floors, outlets plugged with tape.
- 4/5
Very clean facility. Comfortable beds. Great breakfast. Nice grassy area for pets. Staff were very pleasant. Room paint colors and decor were very dated.
- 4/5
The staff was very helpful
- 1/5
Smelt horrible
- 4/5
It was clean and staff was nice and friendly also very helpful. The perking lot could use some help .
- 5/5
Room service was amazing very friendly had a smile always had clean towels everyday ? Breakfast first grade Always helped me with everything Always was there at the front desk coming back The parking
- 2/5
Sink was clogged one bed had red hair, the whole hotel smelled like natural gas
- 0.5/5
That you all stole my money.
- 4/5
The hotel staff were polite and friendly. The pool area was nice. The rooms were a bit worn but clean and the bed was comfortable. I would stay again as the cost was reasonable for the quality.
- 3.5/5
liked everything except the room had a strange smell from a wet spot on the floor
- 3/5
Microtel Inn in Amarillo needs a fresh paint job and a good house cleaning (carpet shampooing everywhere and sink drain checkups--our bathroom sink did not drain). The property is dated and could really use some freshening up. It's always sad to see management ignore basic upkeeping to keep customers coming back.
- 4/5
Clean room. Everything works. Conveniently located for us. Lots of food nearby. Lots of greenspace for the puppies. Honestly, there was nothing to complain about. I spend 30% of my time staying in hotels across the country.
- 3.5/5
The kid running up and down the hallway all night.
- 3.5/5
Two phones in the room and no charging ports (usb).
- 4/5
Clean and comfortable. We have stayed twice. There is an odd smell when entering the first floor in the hallway that we have noticed both times, but it is not in the rooms, so perhaps that is guest generated. We will stay again.
- 4.5/5
The price through Booking.com was low, but the quality of the hotel was very good. It had very friendly staff too. The wall to the connected room was thin. People in there were noisy. The fan in the bathroom was loud.
- 4/5
Staff was very nice. The front check in girl was so bubbly and friendly. Room was sparkling clean. Loved the shampoo and conditioner smell. Appreciated the microwave and fridge/freezer unit. You can tell the building was an older hotel turned into a microtel. Could use some updating.
- 1/5
Room was not clean and the bathtub water was jammed. Friendly staff.
- 5/5
The staff was very kind, and helped me switch from a smoking to a non smoking. I hadn’t realized I had selected it, and Erika texted me just to verify that I wanted a smoking room. The room was clean, the breakfast was solid, and I felt safe there, which I can’t say the same for a lot of hotels I’ve stayed at in the past few days across the country
- 4/5
Hotel could probably use some updates but overall property was clean, felt safe and good location. Bed was too firm for my preference. Front desk lady was very nice and check in was easy.
- 3.5/5
Convenient and priced reasonably priced Outdated and worn No coffee maker in the room
- 4/5
Everything was decent
- 2/5
Staff was nice but this hotel is really run down. Carpets was threadbare, it looked like it hadn’t been painted for 40 years. Curtains looked that old. Fortunately the bed was comfortable and they had real orange juice for breakfast. For the price, I could have stayed elsewhere with a pleasant recently painted room.
- 4/5
Love the shampoo yall leave It was nice and quiet The staff were nice
- 5/5
It’s nice and there’s so many shopping areas around that place and eating places Nono
- 3/5
Yes and yeah
- 2.5/5
The breakfast was good and our room was clean! The hotel is in dire need of renovation and upgrades!
- 5/5
The staff is always so friendly, I especially love they know me by name. They are always so courteous, and I love that they know and I will return. N/a
- 3/5
Shower needs repairs. Drain plug was closed when we got there. I open and later we had foul smell of sewer gas in room. That’s why drain was closed. Shower head sprayer cannot be adjusted properly. Stream is so fine it feels like it’s tearing your skin. We won’t be staying there again.
- 5/5
Everyone was wonderful. Building and room were nice.
- 5/5
Room is always so clean. The staff is super friendly.
- 5/5
All was fine
- 5/5
Good for a short stay
- 4/5
Property is a little older than i thought but it was clean and beds comfortable
- 3/5
Air conditioner didn't work as well as it should. Humidity in the room was very noticeable. But seemed okay in the rest of the facility. The staff was great!
- 3/5
The pictures dont match the website but it was ok enough to sleep. And it was a decent part of town
- 4/5
The staff was super helpful and the rooms were adequate.
- 2/5
Receptionist was not helpful, had rotten teeth and dirty hair. Entrance to my floor didn’t work with card. Dirty Carpet, must smell in room. Bad location. Would never stay here again
- 5/5
This was an enjoyable stay for the entire family!
- 3/5
Badly in need of updating. However, the property and room were clean.
- 5/5
Simple but clean , inexpensive and perfect for a quick night stay , breakfast was good
- 3/5
When I first arrived , I requested a non smoking room. The receptionist put me in a heavily heavily smoking room.
- 5/5
Great staff, clean and well maintained.
- 5/5
Nice and comfy
- 3/5
It was close to the interstate...plenty of close areas for food and service was ok...
- 1/5
Room smelt like pee and was super dirty and the room was 110. Rooms from the pics are completely different than in person. The pics of the rooms look great and in person it is disgusting.
- 3/5
Nice night there
- 5/5
It was amazing
- 3/5
Staff was good - room was old and in need of updating
- 1/5
Pool filthy
- 4/5
Quick stop to sleep, didn’t see much really
- 5/5
Nice
- 2/5
The room smelled musty...the carpet was torn...the tub didnt drain
- 5/5
Check-in was easy and quick. Good dog friendly hotel for us stopping through Amarillo.
- 5/5
Nice clean place, great service, no issues. For the price I can't complain.
- 5/5
The room was very clean and comfortable. For the price was very nice.
- 4/5
Breakfast very good room clean staff helpful although unable to get WiFi
- 3/5
Our room was extremly hot.
- 3/5
Property was a little run down, small shower that you had to bend down for it to work, and room had a musty smell. We ended up checking out a day early due to conditions. Hotel offered refund for that day and staff was friendly and helpful.
- 1/5
This was the first time that I have ever left a hotel without staying there. I checked in at 10pm. There were several homeless people walking around, which is to be expected. My daughter and I were bringing in our luggage and the smell was overwhelming. The hieless were ciming in with their shopping carts. We turned and left.
- 2/5
No air conditioning the entire weekend. They brought me a box fan. In the summer. Will not stay again.
- 5/5
I lo edyhe cleainess and pool
- 1/5
Nothing worked
- 3/5
I stayed in room #103 and did not have any Wifi in my room. Told the front desk and they said there was nothing they could do.
- 5/5
Great stay
- 3/5
Bathroom light went out. TV remote did not work. Other than that good place to stay. I didn’t try to fix problem while staying there, can’t speak on service.
- 3/5
Good price
- 4/5
The room was very clean, there was a garden tub in the room that wasnt functional which i thought was odd, but the room was clean. There was a shower/tub in the bathroom clean and working good. The staff was friendly and helpful. Eateries were walking distance. Only booked for one night and would stay again if needed. I will add that the indoor pool maybe needed some extra attention.
- 5/5
Super friendly staff and very clean
- 5/5
Clean rooms, polite service
- 4/5
Was dated decor but definitely worth the price
- 2/5
We got there around 3:00 to check in and our room was not ready and I told receptionist it was fine let me check in and I will come back. We got back to hotel a few hours later, went to our room it was dirty, beds were not clean and/or made, and TV was on as if someone was still staying in the room. We were given another room but not very clean.
- 5/5
The customer service was top notch. They were really great. Hotel was decent and clean!
- 1/5
You get what you pay for the room wasn’t trashed or anything but you could tell it wasn’t clean definitely needed some upkeep on the room door was chipped paint wasn’t done all the way to the trim there was dirt in the corners of the bathroom the sink had cracks and a yellow ring around the spout like I said you get what you pay for if recommend spending a little extra and going somewhere else the breakfast also wasn’t that great at all
- 2/5
One night stop, the place has an affordable price but is definitely not the best. The sink and bathroom had rust all over, the wall paint is falling apart,I could hear the noise from the traffic on the street and the train on top of my upstairs neighbors. The only fair thing was the continental breakfast but someone had spill liquid on the floor which cause my child to slip and fall, when I told the attendant that the floor was wet he just said OK but did not place a sign to prevent other people from falling or hurting themselves. Very poor service
- 3/5
Usually pretty awesome folks i used to work for thier son who passsed && today they said i couldn't stay any longer because my son got slime on a top sheet which i paid for regardless to top it off front desk morning lady was rude as could be knowing today was the anniversary of my mothers passing ... only staff that was more than amazing was the blonde && the rom attemdants.
- 5/5
The safest place for my littles and I
- 5/5
Ok