Homewood Suites by Hilton Amarillo

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Super hôtel: chambre spacieuse super bien équipée, personnel sympa, bon petit déjeuner !

Exceptional

Excellent!

Everything was fine. I came in late Friday night (Oct 23rd) and was asked how was I doing. I said tired. The lady just proceeded to check me in. When she asked for the vehicle info I told her that I was not driving, I was riding with someone. She said just put down something. Again I remined her I was not driving. She finally told me to put down "NA".

Very warm and welcoming staff. The hotel main lobby felt like home after a long weekend of travel, and the staff was very friendly and personable. The hotel was clean and inviting from the lobby to the room. Plus being close to a restaurant helped a ton. I will have to return to Amarillo again soon and I know where I will be staying for the foreseeable future.

No stay. I changed my reservation on line by moving one night and it gave me a confirmation. When I got to the property, they didn’t have my confirmation and would not honor my reservation. They offered a room at a higher price than my reservation. Unacceptable. I’ll never darken the doors again.

No stay. I changed my reservation on line by moving one night and it gave me a confirmation. When I got to the property, they didn’t have my confirmation and would not honor my reservation. They offered a room at a higher price than my reservation. Unacceptable. I’ll never darken the doors again.

Superb

Nice room, clean, helpful staff, good breakfast No complaints

Exceptional

Great location, staff were lovely, clean tidy well laid out. Fabulous stay

Crowded rooms with awful lighting. Shower was small.

Staff made the hotel feel like home during our 5 day stay. Thank you for adding to our great experience in Amarillo!

Would stay here again if I were in the area.

Great

Good

The bed was SO comfortable! Hotel was clean, and the staff was great!

The bed was SO comfortable! Hotel was clean, and the staff was great!

Grounds were poorly maintained. Room was crowded with furniture. No room to move. Room lighting was awful — glaring bright white CFLs. Kitchen was poorly stocked. Paper towels would have been a plus.

Nothing

Nice size room, good location Nothing

Good location for restaurants. I had to have keys made 3 different times. I had to walk those 3 times the entire length of the hotel each time. Not what I had in mind after long day on the road.

Good location for restaurants. I had to have keys made 3 different times. I had to walk those 3 times the entire length of the hotel each time. Not what I had in mind after long day on the road.

Super, as always! Thanks!

Excellent experience. Will stay again.

We ask for handicap room and did not get one when they said we would

Nice clean and quiet Lot of hotels in the area made it a little hard to find

Exceptional

Lovely and clean, great staff good Breakfast Nothing

Amazing room and very comfortable bed. Staff super friendly and helpful It was a little out of town.

service

All was great!

Room and hotel were great. Would definitely recommend!

The hotel and room were nice and clean. Free breakfast buffet was adequate.My only disappointment was that we brought a dog with us, and while it is a pet friendly hotel, I thought that the $75 non-refundable pet fee was excessive.

Great place to stay while you’re visiting Amarillo.

Staff was very helpful, had a bag of ice delivered to the room. Very pleased

Pleasantly surprised with the spaciousness of the king size bedroom suite. Everything seemed clean and comfortable. Would definitely stay here again.

Don’t come for the breakfast! It was anything but good. The room was pretty nice but there definitely needs repairs on the outside of the hotel.

Rooms we're excellent and very clean. The staff were very friendly and helpful. Only complaint was breakfast was late, but possibly starts later on weekends and I just wasn't aware. Other than that I would highly recommend this location for it's cleanliness and quietness. A+++

Great property. Staff were great while checking in.

Only provided quarter roll of paper towels in the kitchen, no toaster (and none available for the rooms), one dinner plate, iron but no ironing board, only two towels provided. Not even the bare minimum for an extended stay type hotel. We booked specifically for the kitchen amenities, and have stayed at much less expensive hotels that were much better equipped .

Our stay was great. The staff was very helpful and check-in was a breeze.

Nice place to stop for one night.

Hotel was good and our stay was comfortsble

Rooms were clean and huge, staff (front desk, breakfast, cleaning) SUPER!

This is a great place to stay! The staff is very friendly and helpful. The breakfasts are pretty good. They even had half and half for coffee. That is very important to our family! The rooms are very quiet. That is very much appreciated since the hotel is near I-40. We did not hear semi-trucks racing by. The bedding was very comfortable and everything looked clean. I even tested the bathroom room with a UV light and was very happy with the results. The kitchens are equipped with a large fridge, stovetop, dishwasher, microwave, coffee maker, dishes and a kitchen sink. It's very nice! There are several entrances to the hotel so after you check in you can park closer to your room and just enter from a different door instead of having to go through the main lobby every time. They have a decent workout room. The Texas decor is fun and everything is maintained well. We'll definitely be going back to this particular Homewood Suites for future visits.

Hotel staff was very friendly. Suite was very spacious and clean.

Everything was great

Our stay was good. No issues or problems

Great one night stay, comfy bed and yummy complimentary breakfast buffet

Great place to stay for all you could ask for. Check in was great and service desk was very nice and accommodating us by allowing parking close to the lobby since we had bikes on the back of our vehicle. Great room with all the amenities you could ask for. Great suite with comfortable bed, cold AC, and very quite hotel. Breakfast was great with a good selection and great hostesses. We have stayed at other hotels close by but this will be our go to when traveling through Amarillo.

Check in was quick and clerk was very personable. We had a king suite w kitchenette and couch. The bed was wonderful. The walk in shower was big with good water pressure. Breakfast consisted of scrambled eggs, sausage, potatoes, tortillas with salsa and shredded cheese. Then the usual yogurt, boiled eggs, toast, bagels, cereals and waffle maker.

I booked this place, hoping to swim in the beautiful pool. Upon my arrival, I was informed that the pool was unavailable due to rain, and it was full of trash. Had I known about this I would’ve booked a different location.

There was a refrigerator, coffee machine... all we needed. We will be back

Everything was great, met our needs, thank you!

Front desk staff was very helpful.

Parking was good.

Very nice room staff very friendly

Go to a Marriott where they actually want your business and treat you very very well! Hilton and its parter places are turning to crap!

We were very pleased with the friendly and helpful staff. We had to add a night after original reservation was made. They worked with us to keep us in the same room.

Very friendly and helpful staff. Clean rooms. Great location

If your on the first or second floor don’t expect the get much sleep you can here people in their rooms all night!

Very good communication

Breakfast was fabulous and food section was very clean and organized

Immaculate. Perfect place to land after a long road trip

The Wednesday night social hour was great! Food was outstanding and staff hosted well.

Staff was very friendly. The room was very clean.

Very nice suite. Very clean. Breakfast was great.

It took 2 hours after we check in at 3pm to get a room due to them not having it ready. We were told repeatedly that it was going to take 30mins to get it ready it wasn’t. Folded out the couch bed and the Mattress topper was full of dog hair, and the staff don’t care to help in any way.

Very clean, staff were helpful and friendly, and easy check in and check out. We will make Homewood Suites our regular stay in Amarillo!

My husband and i were traveling from visiting family. We got in late from a tire blow out. We waited 10/15 min for the front desk to start checking us in. Jamie the night manager was horrible at her job as a customer service representative. She was not polite or courteous. She had our dates wrong in her system. We sat fighting with hotels and Jamie for at least 2hrs. Jamie hung up multiple times on hotels.com. She wouldn't accommodate us. I showed her on my phone our itinerary but that was not enough for her. We ended up going next door to hilton garden. They took care of us and told us that other people have had issues with her. Hilton garden said that she canceled our booking.

Room was spacious but outdated and had minimal towels based on number of people staying in the room. Overall appearance of the hotel seemed dated and not well maintained. The pool was not operational basketball court was not usable. Complementary breakfast was minimal, and no other perks were noted as a majority of the machines were nonfunctional. The staff was very helpful and always gracious with any request my wife and I had..

They actually told us when we were puzzled about the number of beds in the room, ‘At this hotel, a king is intended to accommodate three parties’

But this time around coffee was cold. Breakfast wasn’t good. Low on some items. Coffee creamer was one item. Everything else was good.

Breakfast was nice and fresh. Good parking a availability near our room. Grounds were nice and neat. It was clean and well.

It was great

Clean room

We enjoyed our stay on our return trip. There were minor issues with the room (toilet wasn't working properly - needs a new anti-siphon valve - and the towel hook on the bathroom door was not secured). We were disappointed that the swimming pool was empty (a sign indicated it would re-open May 1) and the fitness room was closed due to renovations. Breakfast was great. Overall, a good place to stay.

Great

Beautiful hotel, great staff, good breakfast, and a very nice room.

Awesome

Everything was great for us. We just stayed 1 night as we were driving through but would definitely stay again.

Front desk was nice

Location

The only thing was I couldn’t find an ice machine before bed. We had a good breakfast and would gladly stay there again.

The floor inside our room was dirty and did not appear to be vacuumed anytime recently … the entire hotel had a pungent stench throughout the hallways and the breakfast was barely stocked and lackluster

Excellent

Great room

The room was very clean, front desk guy was very friendly and helpful with suggestion where to eat. Bteakfast was good

Staff was very courteous. They put us in a room with a shaved door and broken TV to start, though. Once we found that all out, they resolved by moving us to a larger, nicer suite.

Staff assured my request, friendly and genuine. Awesome room with big TV, hot shower with excellent pressure, quiet, good lighting, nice kitchen, pod coffee, comfy bed, all very spacious, inviting, spotlessly kept. Love it all! Lobby and dining area was lovely. Roomie hallways. My dog was welcomed and had plenty of grass to sniff and roam.

Nice and clean good staff no issues second time we have stayed

Ver comfy bed, full kitchen. 1 bedroom suite had streaming tv in bedroom which was nice. Spacious bath and closet. Plenty of Charger usb/plugs. Great breakfast with hot food and plenty of options. Lots of dining options close by, some within walking distance. Adequate free parking, friendly staff. Easy access to I-40 either direction. Super friendly staff, will definitely stay here again!

Hotel suite was clean and spacious. Breakfast options were limited but decent. Hotel located near several restaurants and stores.

The staff was awesome

Great service, with a professional staff.

Very clean, friendly staff, good breakfast.

nice room. Good service

Clean room and pretty quiet. Need more potty areas for dogs. Breakfast edible.

The bed in the room needs replacing, it sags badly in the middle. The tv started working the 2nd night so that helped

Friendly staff. Clean, nice size rooms.We would by no doubt stay here again. Loved it.

Very clean, front desk very helpful

Hilton never disappoints. Super clean and kept. Love the breakfast. The pet friendly facilities are always a winner.

The room had plenty of space. It was nice and clean.

Staff was amazing

Pool was closed, workout room closed. No jacuzzi. Noisy hotel.

Clean room, kind staff, warm reception

Easy check in, very quiet and comfortable—even though I only stayed one night it was restful.

The staff were welcoming and efficient. The room was clean, well laid out, really comfortable! I was not able to be there for breakfast, but it smelled really good as I hustled by in the morning.

Friendly of staff

room was spotless, staff was helpful

Very clean, great staff, comfortable beds

Stayed for one night as a stop over to Missouri. Staff was very nice, bed was probably one of the most comfortable hotel beds we’ve ever slept on, breakfast was blah, would definitely stay here again.

Wonderful staff so nice

Room was clean, breakfast was good, check-in was easy.

Love the kitchenette.

Staff attentive and efficient.

Amazing hotel! Very clean, quiet, and great location