Holiday Inn Express & Suites Amarillo by IHG

Nice and clean I liked everything

Rooms clean breakfast was good stuff friendly

Exceptional

Superb

Very good

.

Shower is not a walk in. (In a tub). Larger than average room size.

Nice and super clean

Superb

Exceptional

The free breakfast It smelt like old bacteria sitting water in the room

The free breakfast It smelt like old bacteria sitting water in the room

This stay at the Holiday Inn Express Amarillo did much to restore our faith in Holiday Inns. Always loyal a couple of decades ago, we have had multiple experiences where Holiday Inns were run down with not-so clean carpets damp with smelly cleaning solutions, moldy grouted bathrooms and noisy window AC units. This Holiday Inn was well maintained, fresh and light with a better than average included breakfast. We have hesitated to stay in Holiday Inns for the last 10 years or so, but this stay will definitely make it more likely that we will try Holiday Inns more in the upcoming months.

Lots of choices at breakfast. Clean room. No complaints.

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Friendly desk clerks Well located

Well located

Rooms were clean & while they allow pets it didn’t smell like it so love that.

Well located

Great stay.

The property was alright. The real irritation I had was with how staff handled a stray dog coming into the hotel. It came in during breakfast and they just let it wander into the kitchen. People have dogs and kids down there trying to have breakfast before hitting the road. They tried to lure it out with food. Finally I had to grab it and put it outside. I thought that might prompt staffed actually handle the situation. I was wrong. The dog wandered back in and so finally I grabbed the dog and put it in the single toilet men’s bathroom on the first floor. And then staff had to be prompted to call animal control to come get the dog.

Very accommodating; room very comfortable. One of the best hotels I have stayed in. Na

Very accommodating; room very comfortable. One of the best hotels I have stayed in. Na

Loved the area, loved the room, very clean, staff extremely helpful, breakfast was excellent!

Loved the area, loved the room, very clean, staff extremely helpful, breakfast was excellent!

Repeat stay appreciate Clean room, comfortable bed, quiet, what more can you ask for. Resturants within walking distance.

The room was clean. The staff was helpful. Unfortunate, the breakfast was the worst I've ever had at a Holiday Inn Express.

The breakfast is always excellent, allowing me to have healthy options to partake on travel. We used the indoor pool and weight room for the first time and were very pleased with the cleanliness, the showers to wash off after swimming, and the towels available.

Comfy beds and nice breakfast. No complaints

Comfy beds and nice breakfast. No complaints

Superb

The bed was so comfortable. It was the most comfortable bed ever! I slept great!

Staff was excellent, and the breakfast was good

Room clean and quiet. Staff friendly and efficient. Breakfast very good.

Exceptional

Great breakfast, clean room, fun pool

We love this little hotel-we love the area, but this trip tho the hotel was not full at all it seemed a bit careworn. The towels are dinky and frayed, the dispensers in the bathroom squirt everywhere. We were tired this trip but it just felt a little 'in fresh'.

L. We will definitely stay stay again. Quality was Better than many 5☆ Hotels we've stayed at.

Polite staff. Clean and well kept facility

Traveling from California and expected that Texan hospitality but it was just not there. We arrived pretty late but paid prior to arrival. I did not have my card and it was required... that I understood but the way he said it was extremely unprofessional. When leaving I couldn't find anyone to check out until I yelled out, "hello..." the maid service wasn't friendly at all! They didn't say a word to me or my children who all said good morning. Just odd customer service IMO

Driving through Amarillo and this place was next to a lot of options to eat. Location was safe and it was clean

Staff was outstanding. Location perfect! Rooms clean and neat. Restaurants within walking distance. Highly recommend!

Clean and good staff are nice

By far...the BEST...COFFEE!! I have never been to a better hotel coffee station where the beans are ground for each cup...Amazingly they have TWO!! Breakfast was otherwise better than similar Holiday Inn Express Hotels. Great place!! The room was great and the whole establishment is very well maintained.

Great hotel! Best breakfast!!

Nice

The staff member at check-in was friendly and helpful. The room was exceptionally clean. The bed was extremely comfortable, especially the pillows. The location was very convenient. Enjoyed the whole experience.

Great

Laura at check in and out was so very welcoming.....our room was just wonderful....it had everything we needed plus....the beds ard bedding were comfortable....the room was spotless ....I loved to design of the room.... as a traveler there was a spot for everything.....thank you Holiday Express......

Clean room nice breakfast lots of options for restaurants in walking distance

It was very comfortable. the bed and the breakfast were great.

Great location for walking to Dinner at the Texas Roadhouse or Bubba's 33.

Would stay here again if in Amarillo.

Clean room great breakfast.

Breakfast was great. Lots of options.

First time we've stayed there and it was great.

Have stayed at a few holiday inn Express. Really reliable

Breakfast was decent for buffet style. Parking a bit interesting.

Great stay !!!!

Yes to both

Room was clean and quiet

I liked this place. Very clean, modern rooms, nice swimming pool with a hot tub, decent fitness area. Very good breakfast. The hotel is in very convenient location, close to highway and a lot of restaurants are around there in walking distance.

Great Breakfast solutions Nice pool and hot tub

We were kept awake from 1:30am to 4:30am by people (probably meth heads) in the next room. Blaring music, slamming doors, banging around and running in the hall. The front desk asked them to keep it down, so they turned up the volume on their music. Front desk then said there was nothing else they could do. Umm… throw them out? Call the police? People at the other end of the floor even heard them. I’ve never called a front desk to complain about noise before… it was that bad.

Rooms were clean,friendly staff,good breakfast and safe area to stay .We also stayed on the return trip home!

There were ants in our restroom (rm. 103). I did let the front desk know. There were some cracks in the wall near the floor and the ants were coming through these.

Headboard receptacles didn’t work. Friday evening so nobody cares. Thermostat for heat not functional.

We had a great experience. The staff was friendly and breakfast was very good with a lot of healthy options.

Clean and comfortable

Nice staff.

I really enjoyed how close our room was to the exit since we were traveling with our dog and child. The A/C worked great. I loved that we could walk to restaurants. There was an ant infestation in the pool area and our shower/tub did not drain properly. Those were the only downsides. Overall, I would recommend the stay here.

Quick in and out

I loved it, beds are very comfortable and yes I’m picky, also staff is very nice and doesn’t make me feel like a bother

Clean Room. Very quiet.

Staff in the breakfast area very helpful and everything was fresh.

I only stay in IHG Hotels because they are always on point

Excellent staff, breakfast great, dining area clean and well stocked.

Well appointed room

Room was clean and as expected

Good location and comfortable

Clean room.

The room temperature controls were perfect. We stayed March 1st and the lady was very welcoming, friendly and helpful. You’ve got a good one there

It was unfortunate that the staff would not address the pot smoking on our floor. The floor outside of our room reeked of pot. Since the hotel has a policy of no smoking, I was very disappointed they would not address the issue.

Very clean and friendly staff. Nice breakfast. Excellent location there are a couple of restaurants connected to the hotel parking lot.👍

Clean room, close restaurants

breakfast was great and got me going. the room was clean

Easy and fast check in. The room was super clean, and the bed was very comfortable. The best thing? The free breakfast. I've stayed at hotels that offer a "free breakfast" and it was worthless. The breakfast at this hotel was EXCELLENT. The eggs and bacon were perfect, and the coffee was freshly ground. Wow!

Nice staff and clean room.

We all love pets, they’re wonderful, but this hotel went too far. I felt like I was in a hotel for pets rather than for people. The room smells dogs hair. The bed sheets was with a dog paw print over it.

Room was so clean and they were so friendly. I love staying.

The spotless rooms and friendly staff foster a cozy and inviting environment.

Clean rooms, decent breakfast and friendly staff.

Room was clean, friendly and helpful staff who had great recommendations for food and nightlife and breakfast fresh each day. Conveniently located by restaurants and highway.

Friendly staff, clean rooms, pet (dog) friendly.

Easy check in. Room was clean and up to date. Breakfast got our day started.

Very nice room

Clean room, great breakfast, and amiable staff!

We were there for about 20 minutes total and tried 2 different rooms. When we were taking bags into the first room a guy was peeing by his truck door. The rooms shower didn’t drain there was hair all in the tub with bugs in the floor. We tried a 2nd room that was not much cleaner, had a plastic bag over the smoke detector and smelled of weed. Thankfully Hotels.com called and had my reservation credited back to my account. It was a cheap and I wasn’t expecting anything fancy but clean and functional is not too much to ask.

Room was comfortable and breakfast was great.

Service was friendly. Room was clean! Loved the crisp bedsheets. Lots of nearby dining options.

Clean facility. Friendly staff.

Clean

As advertised. Clean, large rooms. Many, many restaurants within walking distance.

Great room, clean, bigger than most. Updated too. Breakfast choices are wonderful!

Clean room- check in staff friendly. It took a while to warm up the room and it was during the severe cold spell. Breakfast was very good.offered different foods from one day to the next. Nice variety.

All the above!

Very good

Staff were very polite. Breakfast was great. Room was very clean. Hotel is in a decent location and I always felt safe. Hot tub/pool area was clean, well maintained with plenty of towels.

Clean room. Pleasant staff

Great hotel, clean, breakfast was good, everyone was friendly!

The staff was very helpful when I reported a barking dog. 🙂

The breakfast was great !!!!

We are so pleased with this property. We will stay here any opportunity we have.

Room was in good condition over all, it was clean, but the tub drained very slowly and the sink in the little bar area didn't work. Nothing came out of it at all. Breakfast was decent, no complaints. Good experience overall, just some things that need attention.

The room and hotel is great, the problem is the AC , the unit is so noisy you can barely sleep!

Staff was professional and helpful. Enjoy the free breakfast. Location was good, close to several restaurants and easy to get back on the interstate.

Staff at front desk and the room

Great Hotel To Stay with Family, very close to canyon, great food.

Beds were very comfortable.

Our room was very comfortable and clean! The beds/pillows are very soft and breakfast was convenient for us.