Fifth Season Suites

I typically don't leave negative reviews but this hotel is very old and outdated. The room smelled like someone had been smoking in it for years. Carpet throughout was so gross and sticky. it should be ripped out and replaced. Not the best part of town either. We actually checked out 4 days early and stayed with family so we could sleep and feel clean. I didn't care if I had payed for the whole week via a third party. I ate the money to feel safe and clean someplace else. I cannot recommend. I will say the hotel staff was nice. I feel sorry for them to have to work in such a run down place. one more thing....the pool water was colored a weird blue and you couldn't see the bottom of the pool. I would not go in it.

Great older hotel. No signs of BB. Nice cool dark rooms. No noise noticed. Staff was very helpful and nice. It was nice to see the pool up and running again. I hope the hot tub will be working in the future. An affordable stay in Amarillo. You can imagine this used to be a Grand hotel many years back. There are some things in disrepair but it works, is affordable and the breakfast is good. I will definitely stay here again.

1st impression was very positive. entry opens to large open area with updated features. enty to rooms is inside and easy to access. breakfast was better than most and served by staff. everything seemed to be positive except for the cockroaches in the room which were not apparent until the lights were turned on during the night and 1st thing in the am in the bathroom. staff was informed at check out

It was disgusting inside and out. Room reeked of urine with clear stains on the carpet. The parking lot was terrifying with sketchy characters everywhere. We were terrified of being robbed and/or assaulted

Air conditioning unit had sand all over it. The carpet needs replacing the whole room just needs a remodel. I’m sorry they have to say that but it’s just really bad needs painting. The furniture is old. The beds and the pillows are great though.

Loved everything.

The front desk was awesome. But everything else was just ok. The First room was dirty he moved us into another and the air didn't work. So he moved us again 5he room was ok. The breakfast was really good.

Excellent pool!!

Polite and great staff! Delicious breakfast!

Friendly staff, included breakfast was good. Building is in horrible shape. Cockroaches in bathroom, holes in walls, bathroom door looked like something from a horror movie. Pool was open but it had a thin layer of bio film on top so didn’t go swimming.

It was good for the lowa3

needs updating

Y decidí dejar el lugar cuando vi q en la cama había de esas mismas caminando por encima. Nunca hago un mal comentario pero esto es para q pongan cuidado en ello y no pierdan su clientela, gracias y de verdad disculpas!!

Very clean staff were amazing, managers were amazing. very quiet, very clean, would not be surprised by everyone. I just come back just for a day very well kept up place

Roaches and tv’s don’t work.

A nice place. As I was checking in I asked about the pool and was told that it was open but there was a chain & lock on it. Later, I saw some people in the pool and wonder if it was employees. I asked if there was a handicap room or at least first floor. We were assigned a room on first floor but as far from the front as could be. After lugging our things way down there, I found out that we could have parked in the back close to a door near our room. I wish the woman checking me in would have mentioned that, especially since I'd mentioned handicap. And she watched me walk by with everything. It was shift change time and the person taking her place was very helpful. If it wasn't for this woman, I would have given it 5 stars all around.

Room smelled moldy and floor was wet

Our room was very clean. And the staff was very friendly and helpful. And the breakfast was very good and hot. We have stayed here quite a few times and have always been pleased with our stay and will come back again when we are in town again. The price was great not over priced and very budget friendly.

The elevator, and an ice machine where not even working. The place is just in very rough conditions. We found a tattoo needle in the floor of our room like it hadn't even been cleaned. The devout had so many stains it was unreal.

Excellent hotel to stay.

I didn't even get to stay cause they don't rent rooms to locals

Maintenance guy was rude complaining about everything hotel pool was closed and had bad smell water all over carpet

The Staff did whatever it could, giving the poor state of the property: It is infested by roaches. Breakfast was very poor, one of the worst I had, in fact I had it only twice: once to try, the second to confirm that it was bad, or to be positively surprised, it was even worse. The air conditioning is from 60 years ago: quite pitiful, either hot or freezing cold. The carpets are filthy: don’t walk barefoot.

Always love the stay nice and quiet!

Nothing stolen luggage

I booked a king bed but hotel said Expedia had me down for 2 queens, despite my copy of the itinerary. They would not give me an available king, stating they would have to charge me more (almost double). The AC didn’t work in the room and we had to move to another one at 5:00 am. Run-down, sketchy hotel.

We did not like that the room was not secure. It was obviously converted from having a mini split installed next to the entry door. The mini split was removed and a flimsy vent was left in its place and an open hole into the bedroom. We could hear peoples conversations walking down the hall and they could probably hear us snoring or blinking lol The elevator did not go to the second floor there was a button for it but it was missing. The other elevator was not working at all. There was mildew around the tub. But someone took time to make the hand towels fun shapes. The key card was not working and we had to make several trips to the front desk. Overall the layout was awkward with a large window and the large glass door leading into the hallway. However the folks at the front desk, and the breakfast lady were super nice.

Not a great place

Great hotel, great pool, great staff

Great place to stay if you are just going through Amarillo. Near everything. The rooms are great for the price. The lobby makes you feel like you are at a 4 star hotel and the rooms are spacious and clean. Definitely Your best bang for your buck.

Great place to stay for a traveler… easy off and on the freeway.

Older motel that they kind of remodeled. Was not bad for the price but was not very clean and somewhat dirty.

The staff was rude I worked there for like a week and never received a paycheck and I don't want to fix it the staff I wanted to play the customers for things that they did and didn't want to listen like a man you're the one that gave us the extra sheets and then complain about that there was too many sheets on the bed I only took what you gave us and put it on the bed I had a housekeeper threatened to hit my dog because he jumped and was barking at them the pool don't get me started on the hot tub didn't work out if you're in a long time stayed they didn't bother to do housekeeping on your room and then complain when did you need to leave

Hotel needs alot of work, room was ok.Only one elevator worked so had to take the stairs alo

Love the rooms very quiet to stay

Genie at the front desk is the Best. She takes care of her customers and employees. Great hostess at the 5 Season.

Clean room. Comfortable. Peaceful and staff helpful and friendly.

Helpful staff

It was the room cleaned, helping stuff. Convinient parking

Good

Just don’t

The place is quite infested and dome rooms smell. Carpets and bathrooms are quite old and need a re-do. Their computer does not upload Expedia reservations automatically and every time I extended I was asked to checkout from the room and it took a while to clarify the issue. In fact the last time I extended paying directly at the reception.

Pool was closed, loud partiers outside, air conditioning trouble, TV trouble, plumbing issues... Staff was helpful but seemed really busy and stressed dealing with multiple issues.. not the most terrible of stays but definitely could have been better.

Perfect

They are going through new management and doing their best at remodeling so I do understand that everything won’t be perfect.

Cockroaches everywhere. TVs don’t work, had a cold shower on the day of departure.

The staff was wonderful and very helpful answered all our questions. They tried to keep the hallways clean but was hard to do. Since some the guest wouldn't clean up after themselves.

Tv did not work a/c did not blow enough cold air . The night guy front desk was great

The manager Genie is the best. She know how to take care of here renters and customers. I look forward to staying more nights on my next travel adventure.

I paid $67 for this hotel, about $40 less than other entry level motels in the area. This place is a little sketchy, but I would stay there again for the value. The bed was comfortable, the ac worked. It was reasonably clean. Any dirtier and I would not stay there. The free breakfast was 5 stars. The hotel attendant cooked fresh eggs, sausage, and hash browns fresh right before my eyes. Very good biscuits and gravy. Astonishingly good breakfast. I was on a solo trip just stoping for the night. It served its purpose well.

it was quite, and the noise level was just right. have no complaints. i had a good nights sleep. would do it again

Everything

TV never works I have stayed there 6 times and have the TV work once. Supposedly they are upgrading the cable system?

The rooms were clean and comfortable. Was able to sleep well since things were quiet. Biggest issues were the people dealing drugs in the outside stairwells as well as smoking weed in them. As someone who is severely allergic to even the smoke it made it hard to get down to my vehicle.

Everything is great but a little worried with the parking and another guest recommended me not to park on the side so I parked in front instead.

all the light bulbs are dif colors it was rly fwm

They people that worked there was really nice and really respectful as well clean rooms...

Clean room

The room looks clean but very old fan did not work. TV did not work old couches that you sink into and torn. Lots of roaches just very old. The staff though was very helpful. It’s just the property wouldn’t go there again.I

First room was filthy. Second room the air conditioner wasn't working. Parking was sketchy people sitting out in their cars and lot needs repairing. We didn't stay asked for refund have not received that yet.

They overbooked and didn't tell me until I get To the hotel.

Decent place for a great price!

Cancelled because I don’t like it

Air conditioning not working well, staff non existent, room was cleanish, breakfast was sad, do not recommend and I think this is a daily, weekly, monthly kitchenette thing

The lobby doesn’t have a/c, it is ridiculously hot when checking in. There was no remote for the Tv and had to request this twice. Maintenance replaced the cable, but still couldn’t get any cable channels, only had 3 channels available. No shampoo or conditioner available. The phone in the room didn’t work, the line had actually been cut. Find another place to stay, this was pretty bad.

I have stayed here 5 times, they seem to have issues with the Cable so the the TV's don't work

The room was clean and the air conditioner was excellent. It can be a seedy hotel at times but I think it is a decent cheaper hotel to get done good rest at

Dirty rooms left dirty sheets on the bed. Staff very rude need customer service training or hire differently. TV were not working. Someone dog took a poop in the hallway they just left the species there. Very disappointed and disturbed about the property it needs to be condemned until work put in. Air conditioning in both rooms leaking water on floor. Overall just very horrible condition

Didn’t say until after checking in the elevator was broken. A tweaker was checking in right before me and she used her room that night for a steady stream of sketchy men coming in staying 5-15 minutes and then leaving. Large dog barking late at night in the hall so it echoed through the atrium. Children running around yelling with no supervision. Orange caps to needles on the floor with food remnants. Rust all over the bathroom. Loose shower tiles. Blood looking stains on the damaged chair. Ripped drapes. Long black hair woven into the “clean” towels. Stains on sheet and duvet. Cracked/chipped/rotting bathroom door. Land lord special with paint over wall damage. Fire sprinkler painted over. Front desk having a screaming match with someone trying to check in. The water pressure in the shower was good though. Was surprised Breaking Bad Amarillo had good pressure on the third floor.

I called around 7pm to let them know I would be arriving around 2-3am. They said okay. When I got there at 2:50 they informed me they over booked and had no rooms available. I had just traveled 6 hours to get there then still had another 6 hours to go before home. I had 5 other people with me. All hotels in the area were sold out. Ended up having to drive the full 6 hours back home

I did not get to stay there

The rooms themselves were comfortable and pretty clean. The bed was comfortable and clean! The room itself was a bit tired… but definitely better than other hotels in the area. The staircase on the exterior ends of the building had cigarette butts on the ground… some patron who didn’t care enough to walk outside. One of the 2 elevators was not working- and I noticed a few broken windows on the backside of the building with cardboard- maybe a storage room?? breakfast was hot eggs sausage toast- in spit of those things - I would stay here again if I were in town - the bed was comfortable and clean-and affordable

We stay there for more than 10 days they didn’t clean we keep telling when are they going to clean and keep saying tomorrow no toilet paper was available I have to keep clean my own room they allowed lots of teenagers smoking on the entrances the smell is terrible rooms are horrible last year it was really different very nice and clean but this year was a nightmare

There was a bag of dirty diapers right outside door when we arrived - never could get outside door key to work (multiple times back to desk) broken TV- after room chg better but pool murky and unable to use

Clean room, helpful staff

Why bother with this place when they tell you that you have to do a $50 "refundable" deposit with checkin that isnt mentioned anywhere on the booking site. And its just for incidentals. I stayed Saturday night, was told it would be refunded in the morning. Come Tuesday no refund. They are scammers and this place is horrible. It smells of weed, damp,and bad decisions. Room was so flippin hot and the A/C unit was not big enough to handle it. The perfume or cleaner used to hide the smell of damp was overwhelming that you can choke on it. The beds are nothing but springs and the TV was never hooked up to any sort of cable so no way to actually relax. Just stay away from this place. The pictures they show MUST be outdated. The vibes were off, outside the hotel was cooler than inside which says a lot.

It's been great. The management is helpful but the housekeeping is slacking

I have very low standards, and this is the first time I’ve encountered a motel so repulsively maintained that I couldn’t stay. I wasn’t able to get a refund, yet still chose to leave and upgrade to the next cheapest option nearby, which was a world of improvement.

AC was not working, had to change rooms, only one out of the elevators worked, pool was murky, none of the ice machines worked, no breakfast one day because the breakfast lady didn't show. The day we did get breakfast it was pretty good. The staff was friendly and tried their best but they need maintenance bad.

I even took pictures. The next one was better. Wi-fi is really bad.

Blankets was stained and no shower curtain on arrival but they changed everything at my request. Very respectful 3 stars. Location was almost perfect because of all the restaurants located around the hotel and most attractions are only 20 minutes away. Will come back again

This property is disgusting. We cannot believe it is even offered by Expedia. Please remove it as an option for Amarillo. Furniture looked like it was from 50's. Smelled terrible throughout. We checked in and immediately left. Please refund my money.

The very well dressed man at the front desk was super personable and knowledgeable about surrounding areas and where we were heading. By far our favorite stay of our vacation.

The staff were friendly and seemed to really work well together. BUT management must not budgeted for cleaners for the common areas. The room we slept it was fine but as soon as you step out, what a contrast! Trash, finger prints on every surface, dirty carpets, and along list of little undone repairs. Many people live here permanently, and though the residents were nice enough, we were the odd one's staying for just a night. We do not regret coming but do not plan to repeat it — unless we fall on hard times and need to move in.

Good experience with family.

I was initially issued keys to a room that was occupied. The guest in that room wasn't thrilled to have people try to bathe into his room. When I went to the desk to get issued a different room the front desk clerk tried to argue that nobody was in the original room. Once I arrived to the room, it was musty. After going to bed, I woke up with a roach crawling on my face. I then found several other roaches in the room before checking out. After sleeping with roaches, I felt nasty and wanted a shower. There was black mold on the ceiling in the bathroom. At that point, I just wanted to go. I sat on the couch to put my socks on and sat on something super sticky that smelled like Marijuana. All in all, it was probably the worst hotel experience I've ever had. At checkout, when I addressed the staff regarding this, they only asked which room. There wasn't even an apology issued.

Stay there for 2 weeks. Ask them to clean my room, never did.I asked them to fix my TV never did. Never got any clean towels. We'll never stay again

I found it odd that the walls at the entry of the rooms were glass and had heavy curtains.

It's a bit run down but clean and a great place to rest.

Ac would only go to 76 degrees and then only part time, the room was clean !

al llegar al hotel, ya tu habitacion la han vendido aun cuando ya habias reservado y pagado. nada recomendable...

Breakfast was wonderful and the hostess very friendly!

It’s a good place to vacate and kid friendly

Not a good hotel at all. Weird locks on doors.. not clean

Our first room was disgusting. Second was still dirty. Now we are covered in bug bites. Tried to talk to staff but they were directly rude. Save your time and money stay somewhere else.

Always my go to hotel when I am passing through. I love how beautiful the interior of the hotel is and it has a homey feeling. Staff is always amazing and location is great!

Rooms are nice, AC is cold, parking is decent, the staff are great, they help you with anything! Pool is nice being indoors, many of restaurants close by, I will be back again for sure!

Old hotel good enough for a short layover, one or two nights at most, helpful staff, weak WiFi, some of the comments were spot on regarding cleanliness and parking lots but the hotel serves it’s purpose, and if you’re looking for a five star hotel, I’ll suggest you look somewhere else.

I liked the price,but you get what you pay for,people were openly smoking weed outside side entry points!!!

I reserved a non-smoking room and the 1st room they gave me reaked of smoke, the 2nd room smelled good but the shower had no pressure, the toilet would almost over flow before flushing and the TV just said "No Signal". When I called the front desk about the TV, I was told that maintenance would be right up, they never came. Plus the hot tub was out of service. I used to stay here frequently when visiting family, but never again!

The first time I walked in to this place, the lobby was like a sauna it was so hot. We proceeded to our room and it also was very uncomfortably hot. They moved us up a floor, but the elevator was not working and NONE of the ice machines ever worked. The ONLY good part was the wonderful breakfast served the 2 mornings we were there. Would not recommend staying here.

My experience was terrible. I booked two rooms well in advance, but upon arrival, I was told they weren't available because they hadn't been cleaned. I had to look for hotels at midnight and pay triple the price because it was so late. All they told me was to request a refund. Poor service and poor organization; I advise against booking here, as you'll end up having a bad experience.

When I called to confirm my late arrival, they had already given my room away! I was not able to stay there.

Still haven’t received my deposit! And keep getting the run around about it and still haven’t received any communication from anyone!

Was given the wrong room and walked in on some random man! When we did get to our right room it was literally crawling with cockroaches me and my boyfriend were doing a long road trip we had stay at multiple motels this one was by far the WORST stay somewhere else

Great

Loved it stay there for three years 2007 to 2010 still looking A1 Lots of parking spots

I know Motel 6 is in transition to 5th Seasons. Unless it is gutted and remodeled that it can be held to 5th season standards. I have been staying there for over 35 years. The last 2 visits were substandard. Sure do miss Michelle and attention to address guest concerns and if she didn't or could it was her demeanor of communication presentation. I checked and was greeted by a snotty Asian girl that was on her cell phone and perturbed that I interrupted her social media scrolling. I requested some specific ADA accommodations and not able to accommodate. The hotel room bathing dispersers. The television was not working I called the front desk and the clerk stated that maintenance was busy. I saw him working on his truck. I called again to address the TV issue and she barked that maintenance had already left for the day. I personally didn't want to attempt to fix the TV and be charged for damages.

The facility exceeded my expectations, and was very affordable!

The hotel was amazing, big pool really nice rooms and it’s cheap The doors to the rooms are really easy to break into

Hot breakfast was OK, despite we arrived almost at the last minute. Plants in the hall need a thorough cleaning, the leaves are covered with dust. The idea is nice, but you need to take care if you want to preserve the good impression. In general the buiding needs some rework,

Great staff, building needs improvements

I really liked the character of the place. Very unique setup and style. Lots of potential for large group activities. I didn't really like how underused the place is. All of that potential is just sitting there and not being used. That courtyard/pool/stage/bar area is wonderful. But, from what I gather, none of it ever really gets used. :( Oh, yeah. As a side note, the computer/business area was pretty sad and ineffective, too.

Unfortunately, no time for breakfast but liked the setup. Room was secure & air unit was quiet so slept well. Bed/pillows were comfortable. No traffic noise. Key cards wouldn't work. Open area was warm & humid, but not affecting our stay.

None Parking

Toilet was not working ask to have it looked at was told they would be in to look at it never showed up had to go through the night without flushing. I think I should have been conpasated for this inconvenience but I wasn't . Got the feeling that you didn't really care whether I had a working toilet was very disappointed with that attitude.

Nothing There were roaches in the room. There was no body soap, tv is always difficult to operate. On 2 separate occasions the Asian clerk is very snooty with an attitude. I asked for ground floor and indicate my inability to walk long distance or climb stairs. I miss Michelle and her management style.

When I got there, they had canceled my stay, but I talked to him on the phone about coming in at that time

The hotel was sold to different owners, no reservation was made, no refund from hotel available. I will seek a refund from you and report transaction as fraud to the credot card company.

Cleanliness, location

Evening front desk person was rude

The wait to check in. The one way street. The name change of the hotel and no notice of the name change before check in.

They really need to renovate this place. Pool was down due to a city closure. The staff was wonderful though.

Staff was friendly the rooms were older and they used too much perfume when cleaning to mask the dirty feeling of the room

When I spoke with the manager upon my checkout, she was extremely apologetic and nice and tried to comp the room but alas I used Hotels.com points which is too much trouble to get back.

The room was absolutely amazing for the price. The bed was so comfortable that I actually overslept and didn't want to leave. I would have loved yo have been able to stay longer and make use of v the gym and the pool. Both looked great. If I am ever in Amarillo again I know where I will be staying. I have told everyone I know that if ygey have to stay in Amarillo, this is the place.

Room was great the owner is a very rude disrespectful for no reason at al.lived in a motel for past 20 yrs its as bad as when i stayed at Camelot inn for almost 5 yrs to be disrimanated agsinst .idid nothing to this man iwas b respectful even while iwas begin disrespect ed no.reason he told he just did want me thet at red roofso ileft went to studio six like 4 days wheen he relized iwas there he had hou se keepercome tell mebto get out now and not wel come bk. made an excuse sayi was smokeing ive never smoked in my life horriblr kept my deposit aother payments for nothing at all.not fair or right.

Changed management. Don’t stay here.

Everything was great.

Clean spacious rooms, great stay

Okay location 1. The heater squealed all night. I had to turn it off. Squealing at midnight does not equal a good sleep. 2. TV required manual intervention to correct input selection to work. Every time you turned on the tv. 3. Coffee maker did not include the tray to put coffee in so hence no coffee. 4. No soap or shampoo in the bathroom dispensers. Very disappointed

There was an indoor pool and it’s so easy to find and they are good people. NA

TV didn’t work. Didn’t like the glass doors.

To start there was a group of questionable guys outside the hotel and than scattered like roaches when the lights come on. There was an outdoor courtyard where the biulding got a new outer"cover" that inclosed the courtyard pool???. My room had a door screwed closed to the outside, but outside there is no door. Crappy door locks. Jammed them with towels and moved the couch infrount of the door. Did not feel safe.

Yes

Bathroom dark, no blow dryer

I was given keys to room that had a person in it already. Carpets need to be replaced. Bed spread, mattress and pillows were old.

Charged me for a day i had already booked through hotels.com

Yeah the room was

The heater in my room didn't work, but I got back around 11pm and didn't want to try and change rooms I just wanted to go to bed but it was cold. The rooms are just run down and not good quality. The fact that the whole front wall/door is made of glass/giant windows is kind of weird, and also no windows to the outside makes it feel very dark and eerie. The staff was all very nice and helpful but the vibes were not great. I was located to a lot of things I wanted to do however.

Room clean enough. Breakfast was supposed to be serverd till 9:30. Went down at 9 & it was already closed up.

Dog friendly accommodations and free breakfast!

Clean rooms and a free breakfast make this place a great value

Room had a leak under the sink in bedroom. Carpet was wet and room stank. Air conditioning didnt keep room cold.

Ok

Room had terrible odor and old furniture and 1 elevator didn’t work, ice machines didn’t work

Todo perfecto lo recomiendo 100%

Ok

The Room was fine but the lady at the front desk put us in a room that already had somebody in it at first.

Very accommodating. Comfortable room. Not fancy but clean.

When I got there, they informed me that the room that I had paid for 2 weeks in advance through Expedia had been sold to someone else. I was forced to pay for another room when I got there because it was midnight when I arrived. This process took over an hour and I was double charged as I had already paid through Expedia, and then was forced to pay for another room there.

Roaches

Clean room. Close to shopping and restaurants. Everything ok except Expedia did not forward my paid confirmation to the hotel. Anuischek , Expedia staff resolved my issue. Special praise to Amanda, the staff who checked me in. Not only that she handled my issue with Expedia professionally, she handled a few check ins at the same time, a disoriented customer who went into another guest’s room and didn’t want to come out, another guest who kept going to the wrong room and claimed his key doesn’t work. All within the hour. She deserved a raise.

Room access is inside the building so it's safer then other motels. Most of the staff were friendly. Lots of eating choices nearby and conveniently located right off I40.

Staff super friendly, room was clean, beautiful property

The room was very clean and well equipped with amenities.

Stay was very wonderful

Good Hotel

Good stay love it

The rooms are big and cozy The furniture needs updating

The furniture needs updating

Clean room, nice atmosphere.

The room was super clean the customer service was excellent the staff in the front desk was amazing everyone was so nice and very friendly and helpful I recommend this place very quiet and very clean

Suite was fine, bed was comfortable.

But very good from inside

Convenience My room smelled of cigarette smoke. I informed the young person working. Idk if they added a note to my account. Two weeks after my stay my payment was refunded, an error on their account. A few weeks later I’m getting aggressive calls and repeated texts messages asking me to pay for the night again. The location refuses to pick up the phone when I call to potentially pay over the phone. Their corporate ownership seems to be a series of shell companies. No direct communication. Only a hotline to ask for a call back from their “financial“ department. Said department then is extremely aggressive in recouping from their mistake.

Convenience My room smelled of cigarette smoke. I informed the young person working. Idk if they added a note to my account. Two weeks after my stay my payment was refunded, an error on their account. A few weeks later I’m getting aggressive calls and repeated texts messages asking me to pay for the night again. The location refuses to pick up the phone when I call to potentially pay over the phone. Their corporate ownership seems to be a series of shell companies. No direct communication. Only a hotline to ask for a call back from their “financial“ department. Said department then is extremely aggressive in recouping from their mistake.

We arrived after a 13 hr drive to find that they had given our room with a king bed away. They said they would put us in a room with 2 queens since they fidnt have any kings. We left. Vety dissatisfied. If you cantvtrust that the redervation you made is going to be honored, why trust the establishment.

I need .y refunde the front desk said they give me a room and they never even late me check

It was nice and quiet.

Easy check in and check out. Beautiful interior. Rooms (stayed in two different rooms a few night apart) were roomy and clean. Will definitely be returning.

It was very clean. Just an old building. Lighting was poor in the rooms and things like the air conditioner and shower bar needed maintenance. (Noisy). But overall the price was excellent and everything seemed clean! The tv kept going off line so we had to get help with that. I’m personally grateful for the affordable price. We just needed a clean place to sleep and get back on the road

The room was clean, but the bathroom had cracked tile and obvious painting over where mold and mildew issues were. The showerhead was filled with lime scale and was very inefficient. No plug for the tub made it impossible to soak in a bath. Overall one of the worst hotel experiences. In the morning they told me at check out they would refund our pet fee and have the manager contact us. I have not heard from them, or seen said refund yet, now more than a week later.

Front desk won't answer the phone and hasn't refunded me for deposit and a extra day I was gonna stay in the room.was musty so I didn't accept it and wanted refund still haven't received refund.I left a item in the room and cannot

There were no working ice dispensers, the bed was very uncomfortable, the pool was very cloudy and I couldn't see the bottom of it, the chlorine smell was strong through the the whole facility, I was never told that you needed a voucher to receive breakfast and it was a little pie e of paper that was placed the en elope with my room keys, the room was very hot, the breakfast was very basic no variety just scrambled eggs and sausage and a slice e of Texas toast. There were holes on the ceiling above the ice makers and there was only one working elevator. Although the staff was very nice I won't be staying here again.

The location was good it was very close to another of restaurants and to our family destination. There were no working ice dispensers, the bed was very uncomfortable, the pool was very cloudy and I couldn't see the bottom of it, the chlorine smell was strong through the the whole facility, I was never told that you needed a voucher to receive breakfast and it was a little pie e of paper that was placed the en elope with my room keys, the room was very hot, the breakfast was very basic no variety just scrambled eggs and sausage and a slice e of Texas toast. There were holes on the ceiling above the ice makers and there was only one working elevator. Although the staff was very nice I won't be staying here again.

Nice staff. Did have to ask for clean towels 3 times and never did we get any delivered. My family of 3 stayed two nights. The pool was freezing disappointed my little boy very much. Stayed in a suite it was very a very cozy room.

Beds uncomfortable breakfast was not good

The availability to put a deposit on a hot plate and dishes

No clean bathroom,no service we must wait along time on the reception because no peronal was over there

The pool was cloudy, hot tub was broken. Walls in room and hotel were gouged and paint was fading. Half the lights in our room did not work. Once we turned off the TV, we were never able to get it to work again. Air conditioning was LOUD. This hotel was terrible. The only good thing was breakfast. It was fresh cooked and very good. Do the corporate people ever inspect their properties? Also only one elevator was working. At checkout, a new employee was left by herself and waiting on the manager who NEVER showed up. She was totally not trained. We will NEVER come back to this hotel. The next night we stayed at Motel 6 in Dallas TX. It was a 5 star hotel compared to this garbage dump in Amarillo. Get it together Motel 6, or we will not stay at your "hotels" again. We do a lot of travelling. You have lost a customer. Do NOT stay here!!!

.

Bed was really hard but so tired did not care

Clean room, friendly environment!

The hotel is being remodeled so our room had some issues but it was nice and spacious. The AC did not work, there were stains in the bathroom sink, the TV in the bedroom didn't work with either remote & we had issues with our room keys. The breakfast was a good start but no selection of juice or foods. Was strictly scrambled eggs, toast and sausage patties.

I cancell

From the moment we arrived, the receptionist behind the counter was incredibly friendly, welcoming, and helpful, even taking the time to share a few suggestions on what to see in town, even though we only had a couple of hours to explore. Fresh coffee was ready in the lobby when we arrived — such a thoughtful touch after a long day on the road. Our room was huge, spotless, and cozy, with a full-size fridge, a mini kitchen (sink, toaster, and cooking counter), and even a coffee machine. Whoever designed this place really thought things through - even the blue-painted ceilings make the large room feel warm and inviting. The shower was excellent - strong water pressure and perfectly hot if you like it that way. After a day of driving, it was so social to be able to take a swim especially since we are in October! Breakfast was hot, served and included, and overall, the property felt comfortable, safe, and relaxed. This place is in a great location, offers fantastic value for money, and gives you everything you need for a comfortable night’s rest or if you want to stay an entire week - or even for an event s they have a huge atrium that can host a reception or an event of at least 100 people.

The air conditioner in the bedroom face of the suite was not working correctly. I let the front desk know and maintenance was supposed to come but never showed. I had a 13 month old so I had to put the playpen under the fan in the sitting area. Since the baby had to sleep in the sitting area, I had to sleep on the couch as well since the bedroom was so hot. I let them know, but they said since I booked through a third-party, there was nothing they could do. The swimming pool seemed to be nice, but it was freezing cold so we could not even get in. The hot tub was not even full of water that had no water in it.

Very poor

Easy check in prices.

Nice hotel. Friendly staff. Breakfast choices a bit limited.

Very good

BLACK MOLD. Ceiling caved in on my belongings due to a water leak that evidently had been there for a while. Told the staff and was told they would give me $50 off my next night. Moved to another room and the room next to it had a leak and all belongings on the floor were wet. Asked for owner contact info and was refused.

This was only an overnight stay. But, it was way better than I expected, especially with the low cost. Room was clean, roomy and very comfortable. Staff was very friendly. Will definitely be my go to stop to and from Colorado.

Way too expensive for what it is.

Great location friendly and efficient staff, comfortable and clean rooms, good food options for breakfast every morning.

Great location friendly and efficient staff, comfortable and clean rooms, good food options for breakfast every morning.

It’s extremely humid due to all the air conditioners putting out hot air in the same area that the pool is in. The pool has blue dye that stains clothes. The hot tub said available on the website but when we got there it was drained and looked filthy. The gym also couldn’t be used and is in a very awkward place. They didn’t show pictures of the bathrooms probably because they are tiny. The shower curtains are a thin material that is not waterproof so water gets everywhere. To top it all of the elevators weren’t working and when I asked the staff they told me they haven’t worked in months.

To 414.00 a week. Other than that very quiet place and rooms are very clean.

I swim a lot and that ruined my trip as i do not like ice cold water. The room was comfy but smelled like smoke even though it was a non-smoking room. Holes and damage to the doors and floor, breakfast was just blah.

Room smell like pee. The...

Room smell like pee. The air conditioning was so week it would not cool Room off.

Exceptional

Carpet was still wet from previous cleaning causing a bad smell. Curtains were torn and poorly mounted. Terrible lighting, and one light socket damage causing it to turn on and off at random.

Just an overnight stay during a longer road-trip. For 56$ a great value for a place to crash for the night. Free hot breakfast which was nice.

Not a place I would recommend.

Don't like that the elevator is out of order and being on the 3rd floor with arthritis in my hips has been a struggle going up and down the stairs.

I loved the size of the bed, the room and the indoor pool is a plus. Quiet and peaceful Don't like that the elevator is out of order and being on the 3rd floor with arthritis in my hips has been a struggle going up and down the stairs.

G

This hotel seems to be in the process of refurbishment. The staff were all excellent, and it was very clean, but in need of a lot of cosmetic work… paint and upholstery, and especially SIGNAGE! I had made a reservation or I wouldn’t have stopped. The sign was in front of other buildings and there is NOTHING on the outside of this building to identify it as Motel 6, no stickers on the doors, no markings on parking spaces, nothing. For an older woman, traveling alone and arriving late, getting out of the car and walking into an unmarked building was alarming. Once registered, my room was in the extreme southwest corner of the 2nd floor, so I parked on the west side and lugged my heavy bag in the west door, only to find that the west elevator was not operable and so, to avoid stairs, had to drag my bag all the way to one end of the building, around the end and back to the middle to access the east elevator. Once on the 2nd floor, there was ZERO signage to direct me to my room. Outside my room was a junction of 2 hallways with a slight (+/- 1/2 inch) step-off, also unmarked, that I did trip on once. The room/suite was nice, very clean, but the air conditioner did not work and I didn’t realize it until after I was changed and settled in. The motor ran but the fan barely moved any air and the air that came out was not cold. There was a ceiling fan but I could not find a way to turn it on. It was so hot and stuffy, I barely got 4 hours sleep.

No milk has cereal but not milk

Great !

Pretty nice rooms for the rate was plecentky suprised

This place is old and not upgraded

The hotel was nice. It didn’t have a kitchen like they advertised the only difference between the regular hotel room and the kitchen room is the kitchen room has a bigger refrigerator. They give you stuff to cook on like an electric eye and pots and pans you have to put down $150 deposit to get it. The room we had had bedbugs. They refused to give me a refund because they couldn’t find any, but my son’s back was ate up from sitting in the chair.

The manager was GREAT!! Super helpful. My first room had tiny black bugs in the bed. She did tell me since I went through Expedia she could not refund me.

The AC could not get the room under 72 just were the bed was.

It was right off the interstate highway

Clean

Pleasant friendly comfortable!

Excellent customer service. Very much appreciated.

Covenant, clean and fairly comfortable bed.

Very quiet and convenient

They didn't have any breakfast and I haf to walk 2miles just for a sandwich

Everything you need, nothing you don’t.

I didn’t get to stay cause they do not allow Hereford residents. I give them the worst review I can cause I’m now having to wait up to ten business days to get my money back.

Room was filthy. Pool was closed. No breakfast. TV didn’t work.

The inside/lobby/common area was pretty and nicely decorated. Any negative we experienced was tolerable die to Dylan at the front desk!! He went above and beyond to resolve our crappy experience with Expedia not letting us change OR cancel our reservations. Expedia was a JOKE and I’ll never use them again! If we’re ever in Amarillo, I’d stay here again JUST because of Dylan’s hospitality!!

Went for the pool, it was closed but full and clean? But the room smelled so badly of pee, they offered a different room but with the pool being shut down we just canceled and went next door. The guy was kind, but the place was not in good shape.

Over all is good. Just a little old.

They were very friendly

Room accommodated for extended stay. Large bathroom with deep tub. Hotel was very quiet. So made for good sleep in time. Close to Resturants. Well lite carpark

i left in the middle of the night, no safe place

Disappointed pool wasn’t open

Good

The room was great only complaint was the pool was closed but that is a minimal problem. Quiet and comfortable

Staff was extremely nice and pleasant.

It was great!

Room was not very clean.

Our room is refreshed everyday throughout our 4 night stay at this hotel. The towels are changed daily. It’s close to restaurants.

Nice place to stay

I really liked the inside layout. Places to sit other than the rooms.

Great value, would stay here again.

Michelle, the manager, was excellent in her attitude, responsiveness and professionalism! I would come back just for her.

Friendly staff… clean rooms..

I am looking forward to my next visit

When we checked in to tha room we had other activities to attend when we got back to the room our TV’s or phone did not work they switched our room and then realized our microwave didn’t work after all of that we were informed that we could not eat breakfast cause it was only for a hockey team not happy at all

It was amazing service

The pool was not heated so the kids could not swim. Our room keys did not work. Had to try several times.

With 2 older children, we get 2 rooms now, which is expensive, especially when staying for one night as part of driving to our final location. Studio 6 is perfect. Great rate, nice facilities, clean, kitchen! and more amenities than we had the opportunity to use. I recommend it highly.

Definitely a place I would be cautious about.

Thos is an older hotel but the staff make it worth the stay.

I can’t get my refund

Nothing

Want my moneybk

Loved the look of the hotel !

The service was nice, the front desk clerk was very hopeful, I was accidentally charged an extra night and she got that fixed very quickly. However, the stay just wasn't as nice as it was when I was there when it was fifth season inn. The mattress was very hard and uncomfortable, when I came in my room there was a dirty washcloth on the sink and the hair dryer kept tripping the GFCI and didn't work. The bathtub did not have an integrated drain plug and the rubber plug didn't really fit. The original deadbolt on the door didn't work because of settling so they installed another deadbolt but it's openable by a key from the outside and it shouldn't be. The parking lot was not well lit and there were big holes in the asphalt. The housekeeping service after the first night was very attentive and I am appreciative of that.

Overall, no complaints about the property or room. The pictures of this property are deceiving. At one time, it was probably a neat place to stay, however because it's so dated, it could use a serious remodel. The hot tub had no water and looked like it hadn't been used in years. The pool looked like it was up and running, but needed cleaning and we were told the heater doesn't work. Our TV didn't work. The room still looked in 70's mode. Bed was comfortable and the staff was very nice. Probably wouldn't stay there again though.

Property and our room was clean. We had a room I. The back of the property, very quiet at night. Great water pressure and hot water.

got a smoking room and bed was not made

Everything

Good

It was a great stay

Great place to stay

Location is great. Just off the interstate and close to dining and shopping options. Exterior needs cleaning with all the birds’ droppings.

Had a nice stay

Great staff and great place

Excelente Hotel, muy limpio, todo muy bien Excelente servicios recomendado 100%

It was good and felt safer than a motel.

All's good

Very peaceful stay, hot tub doesn’t work and no form of breakfest included but does provide coffee.

Just wanted to thank you all for being an absolute blessing when life really seemed to be short on kindness.

The hotel was very nice and the front desk staff were very friendly and helpful.

Clean rooms, smelled great as well! Was pleasantly surprised. Pool area is very well kept. They have a beautiful atrium. Coffee always hot and ready. They have remodeled and it’s gorgeous inside. Very welcoming. The staff - Ms. Valerie, Mrs. Michelle, Jose and Ms. Elisa are all wonderful and kind. House keeping is wonderful as well, they made sure I always had towels and whatever was needed, offered house keeping daily.

Stayed here nearly 8 years ago & I almost thought I walked into the wrong hotel when I checked in the other day. The owner has put some serious work into tastefully renovating the property. The rooms and lobby have been redone/upgraded, and the staff has been wonderful! So far the hotel has been a welcoming, calm & safe place to stay. Rooms are clean, bed is comfortable, ac works great, the pool is well kept and the skylight atrium with plants surrounding the pool area is super relaxing. I’m super glad I decided to make my reservation with this property & am absolutely extending my stay.

I guess that they stopped that service for the low low price for a wonderful motel .

Property nice and clean, lots of food around walking distance.

it was a good stay. they was in remodeling,

Bed bugs, broken door lock, unclean sheets

This is an excellent place to stay. All the conveniences of home.

Great price. Clean and comfortable

This is a tired property in bad need of a refresh. We stayed on the way from Dallas to Colorado about 10 days ago and again on the way back home yesterday. On BOTH stays the A/C in the lobby was broken and the lobby was quite warm. The staff are like zombies ... just going through the motions. My greeting, upon check-in was just a simple, "ID please." Nothing more ...

A/C in the lobby area was broken. The person at the check-in desk was bored and just couldn't be bothered. Our room was very cool upon arrival, but became warmer and warmer throughout the night. The bed was hard as a rock. The overall feeling was that the property was poorly maintained.

No comment

It was a little hard to find

Nice

This appears to be an upscale property that was purchased by Studio 6. Much larger suite that usual.

Overall it was better than the other Motel 6 we stayed at.. just weird setting, the staff was great.

There is no air conditioning in lobb. When I came into the room the AC is super old and loud and so dirty .. my room booked said kitchen but is not a kitchen only some bowl and spoons.. don’t even have stuffs to cook how can is a kitchen..spoons is dirty too … the key room don’t even work .. had to went down to asked a lot times..and don’t even look like photo they posted a .. people standed out they room drinking …. So disappointed

Poorly maintained, property. There is no air conditioning in lobb, very hot. The AC did not work well In the room .. the A/C so old and dirty.. when I booked the room have Kitchen but can’t cook or whatever just some bowl and spoons .. issues with key cards not working properly.

There is no air conditioning in lobb, very hot. I guess you get what you pay for.

Great value for price, will stay again.

Except for a mix-up with rooms, our stay was nearly perfect. Comfortable, quiet, breakfast is being discontinued, but we still had that perk, VERY clean.

Property smelled like mildew, very old and rundown. Staff was not very friendly or accommodating. When I asked for another pillow they told me I had to come and get it then gave me a dirty one. I asked for a clean one they came back with another dirty one made me question, the cleaning staff .

You get what you pay for. I was very uncomfortable. The hotel was dirty. Room felt gross. The carpet was questionable. The AC did not work well. The restroom and shower was scary. The latch to the door was missing a screw. It was scary to the point where I put a chair in front of the door.