Fairfield Inn & Suites Amarillo West/Medical Center
About Fairfield Inn & Suites Amarillo West/Medical Center
Maintain your balance at the Fairfield Inn & Suites Amarillo West Medical Center. Our Amarillo hotel offers everything you need to maintain your routine on the road. Recharge in our rooms and suites with plush Marriott bedding, ergonomic workspaces and free WiFi. Start your morning with our free breakfast and enjoy lunch and dinner at nearby restaurants like Big Texan State Ranch, Coyote Bluff Cafe, and Golden Light Cantina. Stay active with access to our indoor pool and 24-hour fitness center or head to Palo Duro Canyon for outdoor recreation. During your stay, enjoy easy access to attractions including Cadillac Ranch, West Texas A&M, and medical facilities including BSA Hospital, Amarillo Heart Hospital, and Texas Tech Health Sciences Center. Our convenient location near Bell Helicopter, Pantex Plant, and Xcel Energy also makes our accommodations a great choice for your upcoming group stay. No matter what brings you to town, enjoy your stay at the Fairfield Inn and Suites Amarillo West.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally receives positive reviews for its cleanliness, security, and friendly staff. However, there are recurring issues with noise control, maintenance, and breakfast quality.
- Cleanliness and security
- Friendly and professional staff
- Noise control issues
- Maintenance problems (e.g., non-working refrigerator, poor bathroom lighting, broken shower head)
- 5/5
Nice.
- 4/5
The breakfast was good and the location was good and a safe location also,
- 4.5/5
Firm bed, TV set on desk - not comfortable to watch
- 3/5
Too much highway noise! Old updated hotel. Would not stay again!!
- 5/5
Great breakfast, bed, gym
- 5/5
The pillows are very soft.
- 5/5
The pillows are very soft.
- 5/5
Great breakfast, bed, gym
- 4.5/5
The hot breakfast was very good. Had plenty of options available for guests. Great juice selection and hot, fresh coffee. Very nice breakfast. The hot tub jets never did cone on, even though we turned the dial switch. The pool was refreshing though.
- 4.5/5
The hot breakfast was very good. Had plenty of options available for guests. Great juice selection and hot, fresh coffee. Very nice breakfast. The hot tub jets never did cone on, even though we turned the dial switch. The pool was refreshing though.
- 5/5
It’s clean, N/a
- 5/5
It’s clean, N/a
- 5/5
It was clean and comfortable. We were nervous to stay at a hotel due to previous experiences, but due to our frequent trips to Amarillo, we would 100% come back to here. There was a smaller parking lot than what we expected for two hotels next to each other
- 5/5
It was clean and comfortable. We were nervous to stay at a hotel due to previous experiences, but due to our frequent trips to Amarillo, we would 100% come back to here. There was a smaller parking lot than what we expected for two hotels next to each other
- 3/5
Great hotel overall and easy access to the highways but the elevator was out which meant lugging lots of heavy luggage up 3 flights of stairs at higher elevation. I'd stay here again but only after verifying the elevator was working.
- 3.5/5
The breakfast was honestly gross. The pool was small and it and the jacuzzi just looked kind of dirty. We were hearing cars zooming past us on the freeway all night. It almost sounded like the window was open it was so loud.
- 3.5/5
The breakfast was honestly gross. The pool was small and it and the jacuzzi just looked kind of dirty. We were hearing cars zooming past us on the freeway all night. It almost sounded like the window was open it was so loud.
- 5/5
We were on the 3rd floor, elevator was out and we had 2 large suitcases. I guess bad timing happens. Otherwise the stay was great.
- 4/5
I would definitely recommend staying there, plenty of restaurants near by. I felt comfortable and safe..
- 5/5
Yes , elevator was broken and did not work.
- 2/5
We found out after arrival that there has not been an operating elevator on this property for weeks. We even called the Marriott phone number to get more information about the hotel before booking and were never told the elevator is not operating. The stopper for the tub did not function correctly so you could never keep the tub full of water. The parking lot flooded during heavy rain during our stay leaving cars in the south end of the lot sitting in three inches of water near the building doors. Air conditioning seemed to "cut out" during the middle of the night leaving the room extremely stuffy feeling.
- 5/5
Friendly staff Nothing
- 5/5
Friendly staff Nothing
- 5/5
Great value , clean and pleasant staff.
- 3/5
Elevator was dirty and the room was a little run down. Bed was clean. You can hear the traffic noise from I-40, didn’t realize and would not choose this hotel again.
- 4.5/5
W
- 4/5
The room seemed very noisy from air conditioning or something and kinda vibrated the room, did not like that and the bed was very hard not like Marriott’s usually are.
- 5/5
hot tub was awesome and the area was clean and tidy
- 5/5
Room was very clean, it was quiet, and the staff was great!
- 5/5
Everything was great during our stay. The staff member that checked us in was helpful and friendly, the room was nice & clean & the breakfast had a good variety. Would for sure stay again.
- 5/5
Very nice and clean.
- 5/5
The hotel was nice, rooms and bathrooms were clean. Free breakfast in the mornings. Friendly staff. I would stay here again.
- 4/5
We stopped at this hotel while coming back to Dallas and just stayed the night. Overall it’s better than some other budget hotels in Amarillo. Breakfast was good and the room was decently clean. Although the room carpet needs a thorough cleaning I guess for the price it’s still a good deal.
- 5/5
40. Nice welcoming staff.
- 5/5
Great stay
- 3/5
Staff was friendly. Breakfast normal hotel breakfast. The sheets though were itchy. We had two queens and both myself and grandson were just itchy from the sheets. NOT due to bed bugs or anything like that but possibly the detergent they use or something. So no we wouldn’t stay again because of the sheets.
- 5/5
Breakfast
- 4/5
Clean room
- 5/5
The room was very clean, staff was friendly & helpful, and the breakfast was excellent
- 5/5
clean room, good breakfast
- 5/5
Everything was good
- 3/5
only one ice machine ok breakfast
- 2/5
We have nothing against pets, however my spouse is very allergic to the dander. It is one thing to allow service animals, but I personally saw 6 dogs during our 2 day stay and only 1 had on a service vest. The small elevator smelled like dog which is stomach turning when you are going for breakfast. We have nothing against dogs, but believe that facilities should keep those rooms seperate from the other rooms. We will not be back due to this.
- 5/5
Nice place for a road trip stopover.
- 5/5
Great clean place
- 5/5
Room 205...not smoking room but smell smoke. Everything was perfect. Nice staff and great breakfast and variety of food
- 5/5
Staff went above and beyond. Great breakfast.
- 3/5
Not worth $163 paid for one night. Coffee maker in room defective.
- 3/5
Room had some minor issues, shades did not work, sink drain cap was pulled and on bathroom counter, and the room was cold 58 degrees when we entered. It heated up fine.
- 4/5
Good Hotel to stay at while traveling. Good clean rooms, conveniently located and a very friendly and helpful staff. Our choice when traveling through Amarillo.
- 5/5
No issues, good breakfest
- 4/5
Nice hotel along the highway. The only drawback is the highway noise and a slow and creaky elevator. Excellent breakfast!
- 5/5
Always as expected with Marriott.
- 5/5
Very nice continental breakfast, friendly staff, absolutely no issues.
- 4/5
Clean room, friendly staff. Older building, possibly remodeled. A/C wasn’t cold, just fair.
- 4/5
Friendly staff & pretty good breakfast.
- 4/5
I TRULY ENJOYED MY STAY THE STAFF WAS SO NICE AND TOOK CARE OF MY NEEDS. THE CLEANING STAFF WAS AMAZING!! MY ONLY PROBLEM WAS THE TELEVISION!!! IT WAS A OLD 32 INCH WITH A BUTTON FOR NETFLIX. IT WASNT FOR ME AT ALL. YOU HAVE A GREAT ROOM WITH AMENITIES BUT THE TELEVISION IS OUTDATED.
- 5/5
Exelent
- 3/5
The property shows its age with wear and tear. It is not kept in good condition from plumbing fixtures in bathrooms (tho water pressure in the shower is excellent) to room carpeting to general room and hallway appearance. The beds were comfortable. The buffet breakfast was decent
- 5/5
Great check in, the person at the desk went above and beyond to get us checked in early. Great room and an excellent breakfast the following morning!
- 5/5
Very clean rooms. Very nice staff!
- 2/5
Indoor pool closed, hair on shampoo bottle in my room, room smelled of mildew.
- 4/5
Very accessable. Near restaurants.
- 5/5
Very nice and helpful staff.
- 5/5
We had a great experience and everyone was so nice!
- 1/5
Wow. What do I have to say? Poorly staffed, poorly maintained, poorly regulated with other guests. When I got there the toilet was clearly broken and not working. It looked like someone from the staff just left it like that. A maintenance guy who could not speak English was going around knocking on privacy marked doors (mine) at 745 at night asking to do installations. It looked like they have people living there, the feeling I got. It looked like they allow locals to have pool parties there. And the next day the hot tub was not working. Very noisy guests with all kinds of noise and door slamming. The housekeeping supervisor knocked on my door well before check out time when I was in the shower and claimed she was "just checking." Wow. Avoid. Very low qual place. You can get all this and more at any cheap low qual motel for half of the price.
- 5/5
Friendly staff. Easy access. Close to lots of eating places. Very clean and fresh
- 4/5
Easy parking
- 5/5
Great breakfast and friendly front desk
- 5/5
Great service, clean room, and great breakfast options!
- 5/5
What separates this property from most is that they leave the pool/ hot tub open until midnight. Other than that, it was pretty typical for the franchise. One weird thing about it though, was that the elevator looked like a room door.
- 5/5
The staff at the front desk are excellent. This hotel is quiet and comfortable.
- 5/5
Breakfast was great and rooms clean and quiet
- 4/5
The property was a little bit crowded on the day we stayed so we spent some time to park.
- 5/5
Great stay, exactly as expected.
- 5/5
Pleasant stay. Everything was clean and in good condition and the staff was friendly.
- 5/5
There was nothing that I didn't love! It was a wonderful traveling comfort!
- 5/5
Nice, clean and comfortable
- 5/5
Great check in, got the room we wanted and had a very friendly interaction with the receptionist even though it was very late. She was so pleasant.
- 4/5
Pool was coooooolllllddddd.
- 4/5
Nice place to stay, very clean and comfortable. My husband raved about the choices of food they serve for breakfast. Hotel is a little noisy because it’s close to the freeway. Very surprised that they charge $3 for parking, where else can you park if hotel is off the freeway, HILARIOUS!
- 4/5
Great breakfast with lots of options. It was a late night on the road so we were looking for a reasonably priced, clean place with breakfast and pool for the kids and this fit!
- 1/5
The room broke floor tile in bathroom curtin rod hanging down room was dirty
- 5/5
The breakfast, hot tub and pool were all excellent!
- 5/5
Easy check in, great customer service, good breakfast.
- 5/5
Property was easily accessible, place is very clean and hot tub and pool are nice clean and functional. Lots of places to choose from for dining and shopping. Room is large and comfortable. Bathroom is nice and big. Overall appearance of room looks to be newly remodeled and is very nice. They offer a complementary breakfast from 7 to 10 and check in was quick and easy.
- 5/5
Ease to move around.
- 4/5
Better than average compared to similar properties.
- 5/5
Clean and nice with good service.
- 5/5
Great staff great facilities
- 4/5
It was very easy to find and will be easy to get back on 40 to travel tomorrow.
- 5/5
It was a perfect spot. Easy access off the freeway. Front desk person suggested a great spot for dinner (Joe Taco).
- 4/5
a very nice place to stay with family
- 4/5
Great!
- 4/5
Serves variety of breakfast meals
- 5/5
Room was clean, beds were comfortable
- 5/5
The location is convenient. Breakfast is better than average.
- 5/5
Lovely stay, peaceful. Staff is amazing...!
- 4/5
Great location, friendly staff, very clean.
- 4/5
It was okay.
- 5/5
Great stay! Comfortable beds and a really good breakfast!
- 5/5
Located near highway for easy access to shopping, clean, and quiet
- 5/5
Very nice stay, clean and quiet
- 5/5
.
- 5/5
This hotel was very nice. It was clean, and the price was great. The service was awesome! The breakfast was one of the best I have had in a hotel for a long time! The only bad thing I experienced was a broken hot tub, which is why I stopped there after a very long drive.
- 5/5
The breakfast was just right. Rooms were clean. The swimming pool was nice. The staff was great.
- 5/5
Very nice and breakfast was sooo good 👍👍👍
- 5/5
Great rooms nice clean spacious bathroom..loved it highly recommend
- 5/5
Friendly staff. Great breakfast!!
- 2/5
Hotel was just fine, but I reserved and paid through Trivago/Exedia, but at check-in, they said the lowest rate was $129 (my res was for $89). They told me that they had a double queen - non handicap room. I told them that was perfect, but their payment/reservation info was not correct, they looked again and came up w/ $99 (again, I stated I already paid through Expedia. When they found my reservation - my room changed to a single queen handicapped room. I accepted it as there were people waiting behind me, but out was a TERRIBLE check-In experience.
- 3/5
There was a man in the hallway across from the pool wearing a beanie and sweatshirt hanging outside of the pool area. He did not appear to be an employee and kept looking into the pool area throught the window. Being a female with my children, I am very aware of my surroundings. He seemed suspicious, until I saw him enter the maintainace room. That made me feel better as I knew that was an employee. However, it would be safer to have ALL employees dress in a manner that identifies them as an employee and wear a name badge at all times. Other than that, the stay was great.
- 5/5
Hot tub and pool exceeded expectations
- 5/5
The fire alarm at 1201 am was fun lol
- 4/5
Friendly staff, clean room quiet surroundings made for a restful night.
- 2/5
The fire alarm went off multiple times , first one at 1 am because someone prank pulled it, second time in the morning because someone burnt toast, third time unknown reason. Traveling with young kids this was difficult as none of us got much sleep. Other than that the hotel was fine
- 5/5
Friendly! Well done! Clean! And such a good price! Sad that the pool was out of order but that speaks to the immaculate cleanliness of their pool team!
- 5/5
Best of the best
- 5/5
It felt safe and very clean!
- 5/5
Very clean and breakfast really good best services ever
- 3/5
We purchased 2 rooms because there are 10 people in our group. The room description on expedia said each room sleeps 5, but when we checked in we were given rooms that had two beds each. The booking was non refundable and we ended up having to split 10 people into 4 beds. Some of us slept on the floor. False advertising! Very disappointed that this was our experience