Drury Inn & Suites Amarillo

It was a nice room, clean, comfortable beds, free popcorn and sodas until 9:30pm in the common area. Staff was great!

Only problem , one of two elevators was out.

Everything was great! Friendly staff

great place to stay after traveling all day

Everyone was very polite and helpful. Super nice staff. Customer friendly and def made us feel welcome as we were in town for a funeral and they made the stay a lot easier under the circumstances. My daughter enjoyed the evening popcorn. I would recommend your hotel to anyone and we will def stay again on our next trip. Thank you and hats off to your staff. Please do whatever you need to do to keep your staff. Literally everyone was nice. Emily definitely gets 5 stars. She represents what that industry should be hands down! Thx again.

Keep up the excellent service! Thank you

It was a wonderful hotel!

Thank you for the clean room and great stay! I will definitely recommend the property along with the great staff!

This is a great hotel. Rooms are large a spacious! Best morning breakfast yet going.

10/10 definitely worth the stop for the night!

Great experience. Upgraded room. Very well maintained

It’s a great hotel I’ll stay here any time I need to stay in Amarillo

Love Drury!! Great staff and food, location

Room was clean. We finally found a hotel with comfortable bed and clean sheets. Great dinner and breakfast.

The amenities were great! Way beyond anything we have experienced.

We booked a king suite and the room size was great. Other than that everything was average. The bed wasn’t particularly comfortable, the evening snack/meal thing was very average, one elevator was out of order so you always had to wait a few minutes to catch the one that worked. The staff was very friendly and helpful, but overall it wasn’t impressive. Not bad at all, just underwhelming.

Upon check-in, the employee was extremely pleasant and made us feel welcomed. He made sure that we were pleased with our room. Our room was clean, spacious and comfortable. The breakfast was good. An enjoyable stay.

Was traveling on Business. Had a late arrival, and check-in was very Easy. Staff was helpful, and friendly. Room was nice, and clean. Would stay here again.

Second the sink in the bathroom drained very slowly which should have been caught by housekeeping when cleaning the room. There must be a good accumulation of hair or other debris which is causing it and this does not show up in the last minute, I am sure this must have been brought up before.

Nice and will love to come back!!

Nice but one elevator was out

There are so many small things that attributed to this not being a very pleasant stay. You should have on the hotels website as well as the Drury website that the elevator has been down for what seems to be very long time. That made getting in and out of the hotel timely extraordinarily difficult. The hot tub was way too hot. The setup for the drinks and snacks between 5:30 and 7:00 p.m. needs to be really reworked. The ventilation in the room was less than perfect and there's no vent in the bathroom. The food on the breakfast and the snack buffets were really something less than desirable.

Drury is consistent across the country. I can always depend on a clean comfortable room and excellent staff. Reasonable rates and breakfast make it the perfect choice.

You took an additional $50 and said it would be refunded at the time we check out we have not seen the $50. What’s the deal?

Very friendly staff, clean room. What more can you ask for traveling through.

It was very nice and clean. They upgraded our rooms without us even asking so that our room could be next to our daughter and grand son.

Nice property in good location right off the highway. There was a late afternoon mini meal which had a small selection of food and some included drinks along with a breakfast. There was a good selection and the food was ok. Staff at the front desk were very nice

Excellent room, staff, location & breakfast.

The hotel is needing to be updated. The beds are so soft, one of the elevators was out, the towels are getting worn.

Elevator is slow and the other was broken. Fixtures need replaced and carpeting was dirty

Food was amazing

This is a great hotel & we love to stay at this Drury my only complaint was 1 of the elevators was out of service. This has happened at this particular location previously. Other than that great location & fantastic service from check in! Breakfast & kick backs are always a plus.

Stayed here on two different occasions on this trip. The hotel is clean and they offer breakfast and dinner/snacks and drinks. Comfortable beds. Nice pool and hot tub. All the staff are very friendly, especially Ricardo who helped us both times. Convenient location, highly recommend and we would stay here again.

Only problem was that one elevator was broken and large crowds there so long wait for an elevator

This is a very nice and well kept hotel. The room was great! The staff was friendly. Breakfast was wonderful! Lots of choices. The location of this hotel is very good and you can walk to about 5 different restaurants. Great choice!

They only had one elevator working and my husband was in a wheelchair. We had to wait around 10-15 minutes every time to either go up or down. Other than that the hotel was fine.

Everything great

Our ac wasn't working properly so it was super hot and hard to sleep.

We have traveled from TX to CA several times, and we plan to make the trip several more times to visits our family. Will that said, Drury will be our stay. Whether it’s a stay in Amarillo, or Flagstaff, Arizona we are confident that our stay will be comfortable. Drury is clean, the staff is always friendly. The kids enjoyed the pool, and workout facilities. You just can’t go wrong! The breakfast had everything we desire. The “Kick Back” is a huge bonus. Thank you Drury.

Always a nice place to stay in Amarillo. Comfortable, clean, lots of food…

Everything was great. We always pick a Drury Inn when we travel if it's available in the area. Only drawback this time was an out of commission elevator. Otherwise top notch.

I do not remember their names, The breakfast was good. I always enjoy my visits at the Drury Inn on my way to New Mexico.

One elevator was out of service (or Broken) which was very inconvenient.

Hotel has 2 elevators, however one was out of commission. Opted to take the stairs since wait time taking time.

GReat location, nice and clean

I have stayed at this location a couple of times as I crossed the country. It never disappoints.

The lady at check in was amazing and professional. The only problem was they only had one elevator working. It took a long time for it to arrive. My husband is in a wheelchair so we couldn’t use the stairs.

Stay was pleasant

Amazing staff! The front desk was so professional, so kind, very detailed & thorough and very informative and helpful - top notch and amazing customer service! Only slight complaint was the elevator, one of them out of service, but everything still went great even with that little offset thing.

I had an issue at check in because of a glitch from the Hotels.com side. They went the extra mile to help me get a room. Then when I had an issue with a billing error they took care of that. The Amarillo ladies were awesome.

very nice breakfast

The staff were super friendly and our room was clean. It was quiet and spacious.

Clean rooms

A little bit more costly than some hotel, but nice hotel with great breakfast buffet, snacks and lounging area

Even though they were extremely busy, it was actually very quiet. The drinks and hors d’oeuvres and breakfast buffet were fantastic! Staff were all super friendly and helpful.

Great seay for people with pets. Clean and reasonable price

Very nice would stay again

My room had a weird smell. Not sure what it was, but it was like old carpet/cleaning. The room was OK, not for the amount we paid. You get 3 complimentary alcohol drinks and they were OK, the drinks could be a little stronger. We didn't try the food. Once we left our thought was our room was not worth what we paid, definitely over priced.

Really enjoyed our stay. The kickback with drinks and food was a great way to finish our day of traveling. Breakfast the next morning was awesome.

We like staying at Drury for the customer care and the small extras that go a long way

The room was great clean well stocked happy hour was good we had chicken fajitas and all the trimmings! Breakfasts couldn’t have been better! The only complaint we had was that one elevator was broken but parts were on the way! Staff was very nice and helpful!

Better quality bathroom hygiene products, and a refrigerator - freezer combo would be nice.

Fix both elevators. One is not enough.

It was great

The staff were all very friendly and helpful. The room was clean spacious. The breakfast and happy hour were both delightful.

What really made our stay exceptional, though, was the staff. Every single person we encountered was incredibly friendly, welcoming, and helpful. They were an absolute delight to see each day and truly made us feel at home. Our work brings us to town regularly, and we will absolutely be returning to this location. Thank you for such a wonderful stay!

We stayed at the Drury Inn in September . We were in town for a bridal shower. The hotel is very convenient. There are restaurants within walking distance. The staff was very friendly and helpful. Popcorn was available in the afternoon . Help your self. Everything was great except the elevators … one was broken the whole time and the other one was extremely slow and there are five floors. The rooms were ok but I personally would like to see this hotel receive a refresh . It feels old and needs an update. It needs a little boost. However in saying that our stay was good.

Very clean, good food and drinks, nice room, and great hot tub!

Not on par with other Drury locations.

Room was HOT never cooled down. Bed was okay, did not sleep well since room did cool down

I would say that everything was excellent except for the Breakfast. Tried the eggs and biscuit and gravy. Did not finish them. Did not taste quite right. Raisin bread and muffins were great.

they served a BBQ dinner that was fantastic. Lobby filled with people haveing a great dinner.

It smelled terrible. The shower didn’t work. Spills and messes on the floors in the lobby. There were so many pets and it just felt filthy.

I have had many a free breakfast but never a free dinner with free drinks. We also enjoyed the hot tub and pool.

Clean, amenities were very good and place was clean which is a huge plus for me. Great staff

Staff was amazing! The evening festivities were a welcome change. The bed was so comfortable but the bathroom door was weird. Very little room to open and close it. Maybe a pocket door would be better. The pool was chilly. Towels were clean, soft and plenty of them. We had a nice time otherwise!

Food served was fantastic. Happy hour buffet was excellent and breakfast was great.

Very clean and well maintained as expected. Staff was friendly and accommodating! Definitely our new go to!!

Waiting staff was super friendly rooms very clean

Hospitable staff. Very clean and well managed!

Ok

2nd time staying at Drury. Equally happy as the 1st time at Drury near St. Louis.

Very kind and good quality breakfast

Great overnight stop. The staff was very kind and helpful.

Hoy por la mañana la Sra EmilyMitchel también muy cordial. La cena y el desayuno, sabrosos!

Good location, easy access to major roads. Staff is EXCELLENT, the best we have had in all our travels. Highly recommend!

We love the Drury in Amarillo. It's in an accessible location. The building and rooms are always clean. The staff is great!

The Drury in Amarillo is always a good option for us. Clean room, friendly staff and good breakfast options for a traveler on I-40. Though we never arrive early enough, the happy hour with snacks is a fan favorite too.

Clean room, helpful staff, parking plentiful.

Found this reasonably priced room that was comparable to other hotels without knowing they also provide dinner, 3 drink vouchers for beer, wine or cocktail and breakfast at no additional charge. Always stay here when I’m in town.

Love the evening hors d'oeuvres and drinks! Breakfast is fabulous! Very pet friendly.

Ok

One of the best places I’ve stayed at recommended hoghly

The breakfast and kick backs - The breakfast selection was nice lots of choices but like most hotels it's powdered eggs and microwave sausage. But you still have plenty to choose from like cereal yogurt oatmeal waffles basically anything you would also find at a motel contenintal breakfast. Kick backs The three free adult beverages are a nice treat. The soda fountain open from 4 to 9 was also nice.Now the food well let's start with the chicken they use for the pasta night and the fajita night is the same frozen chicken but it's not awful.Fajita night I believe everything was ok what you would expect out of a complementary meal. The pasta night had a spinach salad however they did not wash the spinach before putting it out so It was to dry to eat. Some seasonal fruit would of been nice maybe small desert basic chocolate cake cut into very small pieces would be cheap hold over well for the next day and a nice touch help you forget about the mediocre meal. The pool this was a tough one for me.it was closed the biggest duration of our stay for unforseen maintenance issue.They are building a lot of new motels and hotels near by . Everything will need to be just a bit better.

Check in was smooth and easy. Staff was friendly. Evening reception was delicious and the room was clean and very nice.

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Kimberly and Emily are always awesome. Been going here since they opened.

The staff at the Drury Inn in Amarillo, Texas were the most cheerful and helpful people I've ever seen. After a long day of travel, we were greeted with free drinks and a pasta dinner. The bed was ever so comfortable and the breakfast was hot and satisfying. We all felt well-fortified for one more day of travel after our stay.

Good place to stay

The Drury Plaza in San Antonio breakfast is much better! That was the only thing to complain about. Everything else was great