Courtyard by Marriott Amarillo Downtown

The building was very cool. Room was great. Great view and location

Staff was super helpful.

The hotel was beautiful! Room was clean and staff were incredibly friendly! We were able to get parking right on time he street with no issues! We will be back!

Z

In a great location on the main strip downtown in Amarillo. Close to a lot of restaurants and bars. Beautiful lovingly renovated historic skyscraper with fantastic views. Easy parking (paid). Nice, happy, helpful staff. The room was large, well appointed, and comfortable.

Nice location. Everything was nicely maintained. That said, you still have to pay to park each day and there’s no pool. Didn’t try the restaurant.

Discovered water leaking from the overhead shower light.

Passable

Room was dirty and noisy. (Some kind of compressor or motor sound constantly humming from the bathroom walls) Pillows and bedding leave a lot to be desired. Staff was friendly enough but it's tough sledding if you're looking for a nice place to stay in Amarillo.

Temperature was 80 degrees when I checked into the room and the A/C brought the temperature down to about 78.

Jessica was great!

We reserved 2 rooms. The AC in the 1st room went out and they were able to accommodate and swap rooms. In the other room the AC felt like a swamp cooler (humid). The AC also blew straight onto the bed full force all night but it was never actually cool.

Once we were inside the hotel, everything was 1st class. The bed was comfortable. The room layout was perfect, very spacious. The decor was beautiful. We arrived around midnight on 7/19. The young girl who checked us in had no idea that we needed a code to get into the parking garage. She told us to park in the small parking lot where deliveries are made. There were alot of weird people walking around. My family and I felt unsafe. I walked to the parking garage "entry box" which had a note stating that we needed a code in order for us enter. I was very disappointed the young girl who checked us in didn't know anything about it. I had to walk back into the hotel to tell her I needed a code, which she gave me. I was then able to enter the parking garage where I felt safe.

Once we were inside the hotel, everything was 1st class. The bed was comfortable. The room layout was perfect, very spacious. The decor was beautiful. We arrived around midnight on 7/19. The young girl who checked us in had no idea that we needed a code to get into the parking garage. She told us to park in the small parking lot where deliveries are made. There were alot of weird people walking around. My family and I felt unsafe. I walked to the parking garage "entry box" which had a note stating that we needed a code in order for us enter. I was very disappointed the young girl who checked us in didn't know anything about it. I had to walk back into the hotel to tell her I needed a code, which she gave me. I was then able to enter the parking garage where I felt safe.

Bad

This is how it's done!! Check in was a breeze staff was so friendly even with a line at check in. Sheryl was absolutely wonderful and they are lucky to have her. She made our experience delightful and stress free which is what a trip is all about. We will definitely revisit !!!

The property and staff were excellent.

Love, love this hotel. It was perfect. We always stay here when we come to amarillo for our JW convention every year.

The staff were so friendly and the location was great

Room was very clean. We didn't run into any problems at all. We didn't have opportunity to have a breakfast since we left very early. Property has on site parking, paid, $15 per night. For the price of the room you pay it could be complimentary.

We really liked the size of our room and of course that it was clean! The hotel is in a great location and we were able to walk around to find food and it was easy access to the highways. There was also a parking garage that was so great since it was summer time in Texas.

We really liked the size of our room and of course that it was clean! The hotel is in a great location and we were able to walk around to find food and it was easy access to the highways. There was also a parking garage that was so great since it was summer time in Texas.

very dated

very dated

Exceptional

Was not told there was a breakfast. The location was fine The ac didn't work the first day but staff brought fans. Took them to the wrong room until I finally called again 2 hours later. Then we got them. Was fixed the second day. The WiFi didn't work so they had us call tech support but that didn't help. We even paid for the better internet which never worked. The Hotspot on our phones was better. Not the best experience by far.

Was not told there was a breakfast. The location was fine The ac didn't work the first day but staff brought fans. Took them to the wrong room until I finally called again 2 hours later. Then we got them. Was fixed the second day. The WiFi didn't work so they had us call tech support but that didn't help. We even paid for the better internet which never worked. The Hotspot on our phones was better. Not the best experience by far.

We wished there was more choice for breakfast.

It was very clean and bed very comfortable. Parking wasn't ideal.

Parking wasn't ideal.

Everything was excellent, great view, lovely staff, great nearby restaurant. The no daily cleaning was a little confusing, I suppose they don’t enter your unit if you’re not in the room.

Exceptional

Very good

Clean spacious rooms. Location good. Close to many restaurants.

Many areas of the hotel are worn and outdated.

Superb

Superb

Loved our visit! The views were lovely and the room was immaculate.

Superb

Everything, close to downtown , Melissa was very helpful

Great location downtown, clean and helpful for recommendations for speakeasy. Didn’t care for the misleading made to order breakfast and timelines given. Had to pay for coffee too!!

Good enough stay great location.

Very basic

classic old bldg in downtown Amarillo

This hotel is located downtown within walking distance to restaurants, it’s clean, the staff are welcoming and the beds are VERY comfortable.

Clean room and staff is excellent

Friendly staff and very clean

Great location for restaraunts and walking.

Right in the heart of downtown Amarillo with lots of awesome dining, a cool old building with character, and clean facilities with excellent staff makes this place a 10/10 in my book. We stay here regularly and I recommend it to anyone passing thru

Great property and location. Always our go to in Amarillo. Always felt safe and welcomed. I haven’t had a bad experience at this property. I Highly recommend this and many other Marriott properties.

Great

Not the nicest room, handicap. Needs to be updates

Location was great, room was clean. Most of all the staff was amazing

Front desk gave great information about local restaurants

Ok hotel in downtown

Thank you David for making our second stay perfect again! :) -Andy

Parking was a little difficult when you do not follow directions. But we did get checked in and found a beautiful queen room with 2 beds as requested. Many restaurants across the street for what ever pallet desires.

Service was fantastic ! Room so comfortable !

Great front desk & Bistro workers! Room is always cool and clean

David at the front checked us quickly, friendly and efficiently. Great looking hotel, updated, large rooms.

Great historic building. Room was fine except the bathroom was very small.

Room was amazing!! And front desk lady for over night shift was really really sweet!! (I can't remember her name)

Clean

Great clean room, quiet, great mattress, great view, helpful staff, friendly.

The staff is very helpful. Especially David! His knowledge of local area was extremely helpful and much appreciated.

Nice

Size was excellent

Clean rooms, friendly staff, exactly what we were looking for.

Did not eat breakfast. The breakfast should have been included in the price of the room.

Cool historic building, great location downtown.

Comforting

Friendly staff.

AMAZING PLACE!!!

Everything and everybody top class

Good experience

No coffee in room and had to buy it downstairs. Didn't care for that. Facility is a nicely restored old building.

We got in late and David was amazing!

The breakfast was

The best stay of our trip so far. That comment is entirely down to the staff we encountered. David on front desk, Lucie in the bar at night and Michelle at breakfast. Thay aren’t all the team but it is clear that the management in this establishment encourage teamwork and customer care to a high degree. Without doubt, the happiest, most co-ordinated, customer friendly group we’ve met on what is a long, multiple stop, hotel based trip. We’d come back just for the friendliness!

Great

Everything was amazing

Rooms are always clean. The location is wonderful for dining and shopping.

Every thing was great!

David at check in was friendly and informative. Great addition to your team.

thanks,

Nice property in a good downtown location. Parking was convenient. A little outdoor space would have made it 5 stars

Great

Guy at the front desk was very nice but he was all alone at the busiest check in time - he had a long line. It took a long time to get checked in. Don’t know why the hotel would pick peak check in time to only have one person on the desk. Nice hotel otherwise, very clean and comfortable. I enjoyed my stay.

We ate dinner in the bistro & not was it good. Kelly made a great espresso martini, Cobb salad & BLT! Supper yummy! Great place to stay.

Great stop!

nice people, nice place

Stayed here many times as it is half way between my house in Dallas and house in Colorado. Always a good stay and several good places to eat that are walkable (less than 2 blocks).

stay was fine, but paying for breakfast and then having to leave - without breakfast due to time - because the service counter was understaffed was frustrating and disappointing.

Great stay

The hotel itself was very nice, very clean. Staff was friendly and the rooms were in great shape. My only complaint is the parking, parking was an extremely small and cramped parking garage that you had to pay to use. Then once inside there is only one access to the hotel from the parking, which is at the very bottom, but there are no signs indicating that so if you find a good parking place on the top, you then have to take all of your luggage and everything down all the flights of stairs until you find the access to the hotel.

Room was very clean

Everything was nice

It is very clean nice and the staff is great

Hotel lobby staff is very courteous and friendly. Convenient Bistro for dining and breakfast, with a Starbucks.

Very comfortable rooms!

We had a fabulous time at this hotel. The staff was unbelievable! The Starbucks in the hotel was kind of weak. But it didn't diminish our fun time.

Exceptional staff - superior furnishings.

Bad

Overall, a good place to stay. We came for a concert at the Civic Center, and it was a short walk. The downtown was clean and felt very safe, we had no concern walking back to the hotel at midnight. My only complaint was the lack of complementary coffee, which now seems a given at most hotels. Instead, Courtyard wants you to pay at their Starbucks which I won't do.

Great facility.

Super easy quick check in and very friendly staff cant wait to return

Good location but check in was confusing. We booked a rate that included parking and breakfast but the Front Desk had no record of the info. When we went to breakfast the next morning the cafe also didn’t have the info. Also breakfast took a while to prepare even though we were the only ones at the cafe. We have stayed at this hotel for several years and like the location/historic building but there were gaps in service with our recent stay.

It was very nice

It was amazing! All the staff have been awesome, friendly and really made us feel welcome. They are so helpful.

Check in was quick and staff were friendly.

Lot of history with the hotel and spacious room

Best hotel room of the 4 I stayed in for this trip.

Great hotel in excellent location

Perfect place!

Great location in downtown Amarillo. Hotel is in a beautifully renovated historic building. Limited hours and selection for bistro and bar. Hot water takes a while to get hot. Early morning wake up from loud shaky pipes or elevator... couldn't figure it out.

Staff was friendly and check in was quick. Our room was spacious and clean. We plan on staying here again.

You need to upgrade the bar experience

Everything

We stayed in a room without hot water. After our second complaint, they offered to move us, but it was later in the evening and we declined. The hotel would not discount or comp the room for the trouble.

Rooms were great, nice and clean ! And staff was so helpful and just nice!