Americas Best Value Inn Amarillo Airport

The room was ok but the staff were really annoying! It took 3 different people to give me a set of sheets! Then after we were there one night the "manager" came in the room to "inspecte" the bathroo becausewe refuse room service!!!

Kind and helpful easy to access

Clean room but dated.good location.

Very Nice and Helpful Front Desk Support.

Nothing was okay here it was ran by crack beads and the manager said no one was in our room someone else stayed in our room last night

The Guys in reception smell so bad. My room was on the second floor but I feel unsafe to go up because of the broken rails. The hotel needs an inspection

It said breakfast included but it didn’t

Clean room and friendly staff, good value!

Roaches, pool was filled in with dirt, and no breakfast.

The price of the room was good Th parking lot was not clean. The room had alot of bugs crawling around and I had to kill them. I had several insect bites i got while sleeping. My wife was so freaked out about the bugs she slept in the car. There was no hair dryer or coffee maker in the room.

I like the bed best of all since it's where I made passsionate love all night

The room is in bad shape; A/C is not working; the chair has fallen apart and took hours to replace. no hangers to hang clothing; no breakfast no shampoo location

Nothing

It was in such disrepair and so completely filthy. When she finally got me a room, I checked out the room and left and went to another hotel. The mattress was disgusting.

I would not stay here again. No hair dryer, coffee, etc. Coffee at the front desk was in a pump container, no decaf.

Roaches in the showers

Our beds were uncomfortable, the pillows were weird so thank goodness I bring my own because that combo would've definitely meant I didn't sleep.... And then there were roaches in the bathroom....

Room was dirty, there were stuffs from other people under the bed, dirty shower and sink.

It was very scary and unsafe. Lock on the door was broken and very run down.

Front Desk Service was fantastic: 30 second Check In. Sadly the key didn't work, but clerk immediately walked me to the room and opened it up for me! Thank You Little Loud. Residents on Sunday night were particularly active, and traffic noises also made it past my earplugs

The location is along the interstate service Road so it’s very convenient. Lots of room at the rear of the lot for parking a big truck.

N All

Staff was amazing.

The staff were respectful and helpful every time. Just remember people respect the staff also. This is a very great motel/ hotel for the price. If there were more customers this place could also do upgrade and more bigger maintenance items. But over all clean sheets, NO bedbugs/ticks so that's a plus. NO people trying to break into your car is a plus. Everybody is quiet, AC gets cold when needed. Light is good and you have a few wall lamps scattered around the room. I will be returning for the time I spend here.

Rooms are totally dated

The location Not clean ac Not working

The room was exactly what we needed it to be. A comfortable, safe place to lay our heads before our roadtrip. The place was clean, beds were comfy, and every thing worked as it should. Very glad we found this place last minute!

I liked the lady who helped me after a rough day she made sure I was taken care of and safe and seemed caring and it made me feel good The location was right off the I-40 so it was loud

Some one pissed on the toilet leaving stains

I checked in then checked out a couple of hours later. It's located I40. Traffic noise was secondary to noise from other guests playing loud music. Next I heard a gunshot. Scratchy, stained sheets. Dirty carpet. Pool filled-in with dirt. All doors look like they have been jimmied by thieves. Check-in staff was friendly though.

Nothing There was roaches and smelled like cigarettes

Staff was very nice Room smelled horrible, toilet seat was not functional, crawling bugs in shower

No breakfast offered at all

Bed and shower was in bad condition.

The best hotel ever!!!

Staff is way more than accommodating, sensible and by far tge most compassionate honestly in all my years I've never been somewhere and and felt like others actually genuinely care as deeply as I do. I Definitely recommend staying here might not be an upitty place but it is far from slum loved my stay and actually booked more nights here.

Initial impression on check in- the office reeked of cigarette smoke. As someone with asthma, it was very uncomfortable and off-putting. Walking up the stairs, every step was cracked. One broke as soon as my foot hit it and I almost fell face first into the rest of the stairs. The shower was tiny, poor water pressure, it looked like some towels were missing, there's evidence of water leaks. The bed was uncomfortable, pillows left my neck very stiff and sore today. The lock didn't want to go back into the door...but it was clean. I selected this hotel/ chain based off previously positive experience with other properties but this was not on the same level.

Breakfast was a complete joke. Rooms looked very worn. I guess you get what you pay for.. Sad.

Clean room and friendly staff

Dirty low rent

Dirty

I cacelled

This place was scary - thank goodness I was not alone.

Everything

Older facility

This was one of the worst Motels I have ever spent an evening. Completely misrepresented based on the pictures. Room smelled of urine, bed blanket had a cigarette burn hole, dead bugs on the floor.

Rooms where smelly had to go buy my own cleaner had to clean rest room before use Cockroaches in both rooms BAD!!!! Bought bug spray for them and ended up leaving a day early because of the nasty mess

Noisy and heaped room

It was a little shady, but it worked. I got what i paid for.

Great value and good comfort

Staff was friendly, helpful, thorough, professional, and great to work with. Property in okay condition. Great value at a competitive price! Will definitely stay again!

Great

Fui a comprar agua y no pude y mi amiga puso su tarjeta le descontó 5 dólares y no le dieron el reembolso ni el agua no me gustó la atención para nada

My room smelled like a filthy damp dog. I attempted to spend the night since it was prepaid however I decided to find another hotel. Save yourself and go to a different place

I booked a non smoking room, yet the cigarette stench in my room was unbearable. Even after driving 15 hours, it was so bad that I decided to keep driving home, another 8 hours.

Rooms are very small and very dated. We had to stay a night due to road closures.. rooms ate ideal for a person or a couple.

It’s a budget property where the staff is doing the best they can however the property is poorly maintained and neglected. You can have a budget property where the doors work and don’t smell.

The photos is misleading place is a spot for drug users, i looked at the room and left

I wouldnt let my kids stay there when there are better options for the price

Nice and quiet, everything was clean and smelt normal.

It appears to be an older motel, our room door stuck and was difficult to open.

Property mowed upfront but not behind scenes, pool out of order and eye sore, stray cats and kittens around motel.

They also said i didnt have a room booked but i did. So im out that money now

It was not bad stay. The customer service was great.

Perfect

2 Double beds, listing says Room Sleeps 4. They provided 1 bath towel, 1 hand towel and 2 washcloths! Dead bolt does not work. Weird glue-like substance on the wall and toilet seat. No lid on toilet. Obligatory cockroach in the bathroom. (it is Texas!) The shower curtain has stains, looks like it was used to wrap up road kill and then poorly rinsed off. However, it does have a refrigerator, microwave and TV, but you can only use two of the three at any one time, not enough outlets. And it's cheap, if that's your thing.

The room smelled like smoke and they said that they would not refund

There is nothing about this hotel or its environment that I would recommend beyond the price.

They are really helpful make sure you have everything

Great service highly recommended

Booked from Expedia. Motel told us they could not find our booking record in their system. The reception guy let us waiting for about 15 minutes and said he sorted out the issue. I found they double charged me. The issue is pending bank dispute.

Did not spend the night. Desk clerk was dirty. Room look like they would charge sheets by the hour. Did not stay there. Went to the Hampton Inn. Even though I had insurance I lost the money because it was after the cancellation time. It was so bad I didn’t care. I would not ask a rat to sleep there. Should be removed from Expedia’s site!

Right price and clean

Convenient. Wasn't real clean.

The next morning the clerk was very helpful, but the stay was over and down the interstate I went.

Jjkkk

The rooms werent clean.. there were roaches...

Building appeared to be run down

It was peaceful

Clean room, comfy bed, quiet area ,

Give it a 5 star overall , starting with our arrival , easy check-in , the room was clean, and the bed was very comfortable and no foul smells .

Staff was great rooms clean and beds comfortable

Was clean and quiet

Syringes and baggies and humidity smells nasty and flies and roaches everywhere fleece

Great spot to grab a room for the night and hit the road next day…

Smell bad. Room needs to be cleaned

Happy to have gotten some rest.

It was walking distance from Walmart and eateries.

If the exterior was painted this would help this hotel. The rooms were very clean and the beds were comfortable. If you are looking for an inexpensive place to just sleep this is the place

Best place to stay on the cheap, its a bit older, and decent kept. Sheets, pillows, towels all clean.

Quite and I felt comfortable

Sarah and Jenny checked me in and they are so nice and very helpful. They gave me a room on the bottom floor so that I wouldn't have to walk upstairs. They were very nice on explaining everything to me about breakfast and how to order room service if I wanted. I was so impressed with my room. It had all the modern amenities. You can charge your phone from the light fixtures, the AC is ice cold, the beds were very soft and plush with real bed covers. I slept very well and couldn't hear any noise from adjacent rooms. This is my new go to hotel whenever I'm in the area.

Room had bad smoke odor

very outdated, no breakfast, weak coffee

I won’t recommend this place

Very run down

It took 4 trips to the office to get into the room. When I finally got in the bed was dirty. Falling apart in places. It was low cost but expected more even at the low price.

staff is extremely rude. i travel for work & i’ve stayed in americas best value inns all over america. this is by far the dirtiest, the staff is the rudest. spend the couple extra dollars to go literally anywhere else. their sinks leak & they have BUGS. not to mention all the people on drugs that live here. cops are here every night. i do not recommend!!

Well the room it’s not clean. towels And bedsheets it’s not clean . and the most disgusting thing is the cockroaches.

It was good cheap place to stay

My bathroom had hair all over the floor and shower. Also would it cost to much to put a box of Kleenex in every room?

Room I got the heater didn’t work and the sheets on the bed was not changed it had urine on them I really would like a refund

It was an ok stay

This hotel is not what it appears to be online. The only accurate item was the walk in shower. This whole place need to be replaced inside and out. Room look to be clean once you first step in , but with further investigation, you will see all the roaches come out like crazy ! Then for some reason flys where in my room even though i never had door open enough for them to come in. Convenient, yes , but for a long stay. NEVER AGAIN !

It was fine for one night it just needs updating

Great stay overall clean and safe place

Front clerk was polite, kind, and very helpful. The room was great. Had a good nights sleep.

Definitely an old ran down, not maintained property. Looks and feels exactly like a hooker for the hour type of place. After 12 hrs on the road, this is a cheap place for a quick night sleep but DEFINITELY wouldn't stay here longer than that. This place is in need of serious updating and repair, not to mention the shady questionable environment around seems unsafe of unsavory characters. The office staff are nice but thats literally all this place has going for it. I surely wouldn't bring little kids here. The room was bare, old, basic, shower stall too too small. Overall, for the one night price, it was doable. But beyond that, I'd go somewhere else.

Decent place to stay for the price. Front desk guy was nice. If you’re looking just to sleep, this is the place. AC was extremely cold.

My favorite go to

Staff is amazing. Always above and beyond.

Staff is awesome

Great customer service

⅝

Everything was good

If you are on a VERY low budget this is youd place. I traveled with dpousr, dog snd cat. Im sorry just because I have animals doesnt mean I have to sleep in a dog pin. When the A/c kicked in it made the smell worse. Im not totally blaming motel. Shame on other people for not potty training your animals . I will suggest for hotel to invest in a product called Alive. It kills the urine smell where other animals wont mark their territory. I had to use the sheet as a face mask as I slept. The picture on Expedia did not match what I saw in person. Not even the landscaping. I will no longer trust Expedia on booking hotels.

The staff member at the reception desk was helpful, friendly and kind. The room was clean and comfortable. The grounds were improved from our last visit. There was less trash and less dog droppings.

Clean facilities. Smelled a little stuffy but we turned on the a/c and it felt much better after. The mini fridge re-froze our ice, which is more than can be expected from most mini refrigerators. Building looks old but some stuff looks redone and its clean. Would stay here again. :)

Rooms were still dirty old food still in the fridge

Room is clean and bed’s comfortable. Shower head in our room (106) drips onto the floor creating a possible slip hazard, helps to aim it to the back of shower. The grounds are unkempt with occasional piles of dog poop. Staff members are friendly and helpful.