Hampton Inn & Suites-Dallas Allen

Exceptional

clean

The gym is

Location Tv service was awful. Not everyone wants to stream and pay. Reception was terrible. Kept cutting in and out.

Superb

Room was cold and clean...just like i like it!

Exceptional

Small problem with my room that was fixed immediately. Everyone was very nice. 100% would stay again 😊

Nice place to stay clean nice staff. Allen Outlet mall walking distant.

Access to outlet Our door malfunction and was left stranded in hallway for about 45 minutes to and hour until front desk guy was able to fix. Would have like to be compensated for this.

The bed was very comfortable. The blackout curtains kept the sun from disturbing my sleep. The Texas heat

Everything was good and clean. Breakfast was horrible.

The staff was incredibly nice! We got a room upgrade and the breakfast was good. Parking as also good as well. We never had to worry about not having a space. I could see that being a concern during busier times, but it wasn’t an issue for us. Great experience!

I don’t recommend and was upset the beds are uncomfortable and the pillows and sheets also are rough. Do t recommend. Also I got in the bed and something scratched leg. I looked doe. And was blessings. Checked and found Metal coming out of matress . Told frying desk and they didn’t seem to care.

Location No laundry room

Location No laundry room

Very friendly staff

Lots of options for restaurants.

Breakfast was always on time and delicious! Clean and beautiful dining area. Loved the large, complimentary shampoo,conditioner, and body wash dispensing bottles in the shower. We arrived at our door, which looked as if it had been pried open. NOT A GOOD FIRST IMPRESSION. The air in the room is controlled (possibly by staff?) and it doesn't appear that the AC units are checked in depth because we found snack wrappers in ours, and the air was not cold.

We arrived at our door, which looked as if it had been pried open. NOT A GOOD FIRST IMPRESSION. The air in the room is controlled (possibly by staff?) and it doesn't appear that the AC units are checked in depth because we found snack wrappers in ours, and the air was not cold.

Location excellent Nothing

Location excellent Nothing

Room was good, except pillow were to hard, but that’s just me. Safe was excellent

Good place to stay

good breakfast variety

Staff awesome! Friendly and helpful! All good!

Staff awesome! Friendly and helpful! All good!

Amazing room size!

Easy to get to. Very comfortable. Close to everything All was great

Easy to get to. Very comfortable. Close to everything All was great

Very good

The lady at the front desk was very very rude. The location was very noisy

Great location. Clean. Friendly staff. Nice visit all around.

Great location.

The front desk was very nice.

Easy to get to. Clean rooms

Easy to get to. Clean rooms

That pool heat was not working at all that water was so cold

Good

Ok

Breakfast was good

I stay in different lodgings across North Texas, and the Hampton is my favorite by far. The customer service is actually hospitality driven

Breakfast was great check in was good room was nice n clean

The room was very comfortable and clean.

Very clean and the staff was really friendly. We had a slight issue with our key card and they were super quick to take care of it. Breakfast was ok. Having an indoor pool was nice with staying with kids. The gym is really clean and well stocked for a decent workout. There was a minor league hockey team staying the same night and staff told us since they sponsor the local team that they host the away teams when there are games. So if you're a hockey fan you might run into one of your favorite players! Would stay here again.

Great stay.

Room was clean, temperature of room easy accessibility. Our stay was very enjoyable

Great hotel. Great staff. Definitely recommend!

Room we were in was updated

The start was amazing walking distance to restaurants n gas station parking was ok onsite parking was ok due to having to pay to park but had security guard to monitor throughout the day/night ac keep room cool throughout off stay swimming pool was amazing even though we didn’t get to enjoy it because of the weather was still cold but did have lounging chair n table at pool side

Staff were very courteous and helpful.

They should let people know that the pool is under renovation when they book!

Super comfortable beds, clean rooms, and we really enjoyed the whole hotel. The only downside was that our little kitchenette area did not have any bowls, plates, or silverware.

Air didn’t work right in the room, bed was very uncomfortable

Nood to taking car for air filters and bathrooms

5th floor has creaking and popping noises. Also smelled of sewage in the hall way. Room was clean and spacious. Breakfast was great variety.

Was very nice

We absolutely loved the room. It was very spacious and very clean.

Great place to stay. Too much chlorine in the pool. Burned my kids eyes and had welps around his eyes when he woke up this morning

The staff is always very nice.Ben really atands out with the hospitality. He is on point with recommendations and solutions. He could answer all my questions and he made me and my sons feel at home especially on Christmas when we didnt have anyone else.

Room was very clean. The area was really nice too.

Rooms are big and spacious. Friendly staff. Went downstairs to purchase a water, receptionist offered it for free instead. I’ve stayed at nicer hotels and NEVER do they offer me free water. Usually charged to my room, so it’s nice gesture on the hotel staff.

Everything was very clean

Greeting was good when we got there and the room was very clean!!

Excellent all the way around!

Large room with great space.

The hotel was very clean, and the breakfast was good. I appreciated the 25$ incidental fee, other places are 100 or more. They were accomodating and understanding about my id and sevuce animal.

Huge room. Very clean.

Everything was fine

We had to wait to check in in order for the clerk to finish her personal call on her cellphone while sitting at the front desk. Also, there was barely any hot water. I took a cold shower, in December. There are a lot of similar hotel options in the area. Do yourself a favor and choose one of those.

Our stay was wonderful! We pulled into Allen bone tired, and the hotel was great. The room was spotless, and the little touches were wonderful. The bed was soft and comfortable, and I had no problems, even with my back issues. The breakfast was yummy as well!

Clean room.

Perfect place

Staff friendly and helpful. Breakfast good. Coffee always lukewarm. Table legs very shakey. Unsafe to put anything on it. Chair adjusters broken. Chair difficult to sit on. Great room, great price. You should have a change machine or stock change for laundry room. No one carries a coffee can of change to feed your pricey machines.

Excellent service.

All staff were nice and helpful.

Excellent stay! Very clean and wonderful pizza place across the street!

Sofa bed was super thin Hotel needs an update.

Night lamp was broken. Otherwise, great hotel at a great location

Great friendly staff!!!

Parking was convenient and hassle free. Overall a good experience.

Good breakfast too.

Very helpful

.

clean and comfortable . Tasia the front desk clerk was professional and very polite. She made the check-in really smooth. I plan on a return visit very soon.

It was a good place to stay for a one night quick stop

I couldn’t believe the sheets they put on one of the beds. The fitted sheet was worn through, bare threads literally.

IT WAS GREAT!!!!!

Awesome location

Everything was great, love having a small fridge in room and this one was cold. room was spacious, it was great while my a/c at home was out!

I liked that the let me have a late checkout. The pool was very dirty and had no towels. I went to the front to get some and she said she didnt have any then other guy went in the back and said they did, she seemed reluctant to give us any. Bathrooms dont have fans so have fun smelling everyones bathroom time. Im now at the hampton in Richardson, much better!

Ezben Gerardo was great in fixing the problem. Very polite & professional. He turned something very disturbing into a most enjoyable evening. This guy needs a raise!!

One of the two elevators did not work and another guest told me it had been out of service for a week. This is unacceptable. The one clerk on duty when we checked in and was kurt and not very helpful when ask a question about the property. Room was great, but that was all I found good about the experience.

Location was good for where we needed to be.

I didn’t like that they cleaned the rooms every other day.

Check-in process was easy, friendly staff, and great location. I will stay here in the future as it met all my needs.

This hotel is consistently nice, with nice staff, clean rooms, ease of check in

It was a big and clean room but breakfast was TRASH!!!

It was a quick trip to Dallas to do a little shopping.

The desk help was very good over the phone and in person.

Wonderful stay

Everyone was nice and polite and the rooms were excellent!!!

We stayed for a softball tournament and it was great. We love that you do breakfast at 6 AM for early games!

Overall good place but NO ONE was at the front desk and I had to search for them.

My stay at the hotel was good, until i forgot

.

This hotel is always consistently nice. Clean, nice helpful staff, comfortable, good breakfast.

Great service

Nice

Nice property

Great

We like tis Hotel as it is clean, comfortable, and consistently has friendly and helpful staff. Thank You.

One of the best hotels in Allen and the staff is amazing, thanks Amber and Ezben for great customer service and delicious cookies!!!

We love the indoor pool! My kids were so happy to have that option everyday as it was rainy and cold our entire stay in the beginning of April. The continental breakfast wasn’t the best, but it did have Belgium waffles. Most of the staff was friendly and helpful.

This property should not be a VIP property because it does not provide VIP benefits.

Loved the Friendly staff the bed was a bit hard but overall Iit was a great stay.

Great atmosphere

Everything was great!

Great breakfast. Clean hotel. Near Allen outlets.

The hotel was clean and comfortable. There’s nothing exceptional about it. The rooms were large for a single hotel room. For the one night I was pleased with the accommodations and will stay there again. The price of the room was very reasonable.