Courtyard by Marriott Dallas Addison Midway

the rooms were clean, up kept newly remodeled. Front desk, lobby area was nice and clean. The outdoor patio, fire pit was a nice area to relax in.

That it had starbucks Too noisy and the details of the room said its 645 sq ft which was not. It was a very small room.

Perfect

Breakfast was good, but I thought it was supposed to be included. Guess I made a mistake. I enjoyed the light and airy room.

Great location, people were friendly, and staff was nice and answered all questions.

Overall, it was a good

Cleanliness It’s old It smelled Needs updates

Nice stay

The staff was kind and courteous. There was an odor upon entering the building, but I was assured it was because they were renovations ongoing. Once I checked in, received my room keys, I headed to the elevator. It is worth mentioning that the location of the elevator is at the back of the building, in the corner; the only elevator. I unloaded my luggage onto a cart and walked to the elevator, only to realize that it was out of order and not working. I returned to the front desk, informed the staff & requested a room change as I have sustained an injury and am unable to walk the stairs. I received a new room and proceeded there. Once in the room, I noticed that the mattress was sunken in & the bathroom shower was not fully closed-in. I assumed the hotel designed it to be functional, however, the water from showering splashed out onto the floor. That wasn't the only issue with the shower. The drain is not sufficient and water was standing in the shower. It took an hour to fully drain. Later in the evening, when my partner showered, it did not drain sufficiently either. Also, there were loud clanging sounds and black particles came out of the drain. During the night water leaked from SOMEWHERE (we could not see where it was coming from) and flooded the bathroom floor and leaked onto the carpet as well. This was a miserable stay for us. I informed the staff and they were courteous even refunded us for the stay. But my goodness, I was so disappointed! These are things no one should endure & I hope the owners will support management & staff with a total demolition & remodel.

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Nothing for this box

Paid extra for breakfast to be included. By right about check out time after nothing but blank stares I pulled out of them that i was to charge the overpriced food to the room and then they would comp it as long as i went back to the front desk. The staff at the breakfast area looked at me like i was speaking another language when i asked

It seemed like an older hotel but is maintained well. The room was clean and comfortable, easy to get to.

Our burger was microwaved and served in a cardboard box to our table. Go to hotel next door to eat. Parking was good. Rooms are average.

Older hotel, but they have made some upgrades. Clean room and comfortable bed. Was what I expected at this price point.

They cancelled my stay when I came late even if I called the hotel ahead of time and the staff said it was OK.

great helpful staff

Well management was very helpful and polite. All the amenities were wonderfully kept and clean. Nice area as well

The room was very dim, bad lighting Weird smell in room Carpets dirty Chair in room dirty Towel had hair on it

Great place, I’d stay here again.

Half of the mattress was worn and rutted, very uncomfortable. Minimal sleep, hot water OK, water pressure at bath sink was lackluster. Leaf blowers running right outside my window at 7:30 AM.

Clean rooms, friendly staff, good location to where we wanted to visit.

Friendly staff

We paid more to have breakfast. A room is $88 without breakfast or $132 to include breakfast on booking.com. well I decided to do the breakfast included not knowing it was from a Starbucks inside the hotel (food was good no complaints) my problem I have is when we got to breakfast they said we could only have 1 breakfast item and 1 drink so only one of us could eat even tho when booking it says 2 people. So at least give us 1 breakfast item each and 1 drink each. Anyways, save your money and don't do breakfast included and just buy your breakfast and save money. I paid $40+ dollars more for the room and $10 for 1 breakfast sandwiches when I could have used that $40 plus extra, and we could have both ate without spending the extra $10 on top and still had extra. Anyways, I would stay again, just not opt for the breakfast included option.

No better than motel 6.

The property was really nice and clean. The employees were friendly and helpful. The location was close to many things. Unfortunately we were supposed to have a room with a bath tub. Although 2 different employees tried to make that happen for us.. we were sent to our second room, told it had a tub and when we got in it, it had a shower. We still appreciated that we were upgraded to a suite. We were not impressed with the breakfast or the coffee. There was a large group of 10-12 young men outside our window after 10pm at night, looking in one of the bottom floor windows and then sitting right under our balcony area smoking marijuana and talking loudly. I called and complained but I did not see anyone ask them to leave the area.. they stayed for a while before leaving.

Older hotel but comfortable and well-located.

Parking lot was trashy.

We didn’t use any of the offered amenities so I can’t really comment on those. The check in was quick and easy. The bed and pillows were comfortable to sleep on. This will be our go-to place to stay when visiting our son.

The staff were great. The room was nice. I enjoyed the gym as well.

We loved the stay great hotel

Very helpful staff and all around a great stay.

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Was great!

Having a dog park right next door was awesome!

They cancelled our booking and told us only when we got there. The front desk said that they sent out an email about the booking but we never received any cancellation (not even from booking.com). The booking was still active by the time we got there and even after (proof is that I am writing this because booking.com still saw that the booking was not cancelled and requested a review from me). Fortunately we did not choose to pay in advanced, so no refund request need to be made. But we had to go and find another hotel at 8pm after a 5hr trip and it was extremely frustrated.

cleaning

Very responsive staff.

Helpful staff

Very sophisticated Parking

Unable to get into the room with the key card. Front.brought mebanother card and checked it and got me in my. The next time I went out and came back, the key card did not work. Luckily I had a friend in my room and was able to get in. That was the only problem I had. Everything else was great.

The staff was great, the rooms and hotel was clean. It was a peaceful and relaxing stay. Everything was perfect.

Everything was nice and clean

Fabulous stay! Next time we come to Dallas, this will be our new spot. Everything was perfect that we utilized!

This property is always great everytime we stay there. This is the only property that we will stay in during our time in Dallas. You always receive exceptional service, it’s always clean, the staff is always friendly, and we always feel safe and welcomed each stay. The front desk manager Dale always makes sure that we have an exceptional stay and makes us feel welcomed. He operates this property top tier every-time we visit. There is absolutely no complaints with this property.

Clean, smelled good and well kept.

👍

Quiet and easy to access with Ubers.

Desk not ploite & kindness

They charged 40 extra on my arrival

Definitely upgrades needed. Wasn’t at the Marriott standard I expected.

Good clean rooms and centrally locked cares!

The room was clean and comfortable. The staff was friendly and helpful. The parking was close to the room and convenient

BUT Austin and the front counter was amazing and helped tremendously!! Great customer service and went above and beyond to get my money refunded without penalty.

I loved my experience, from checking to checking! It was a breeze

Hotel staff was friendly and all areas were very clean. Parking was accessible but you might need to park further away if you arrive late at night. Very well lit and safe feeling. Breakfast is not free but very affordable.

The staff were very professional and friendly. The hotel is older and is in need of updating. The room I stayed in was comfortable, internet was good, temperature control was good, shower water flow was very light, but the bathroom was clean and well lit. The pool was good, but there were no umbrellas to keep out of the hot sun and there were only a couple of towels. The gym in the hotel was very functional with adequate weights and machines that operated well. Overall, the hotel is in need of updating (carpets, shower flow, landscaping, cleaner parking lot).

WOULD BE NICE TO HAVE FREE BREAKFAST

Hand's down the best part of this hotel is your staff. GREAT people. Our door was hard to open

People hanging outside of the rooms in fold up chairs talking loudly, this is an outside walk up property which is not advertised, the room had hair of the last guest on the towels. The rooms are very cheap.

On a extreme texas hot summer day we have to wait in the hallway for the maintenance guy to come and fix batteries as the room swipe card isn't working, that was a painful experience.

Didn’t do nothing but sleep and shower so not sure how anything else is. But felt clean tho

Good place to stay

Clean room and great staff with great parking . Only down side is no breakfast but great service at front desk

good

There was a giant roach in the bathroom when I woke up in the morning. The place had the smell of air fresheners trying to cloak the need for fundamental cleaning. The furnishings in the room looked like they hadn't been updated or replaced in decades. The staff were attentive and helpful, however, and the common areas in the lobby seemed fine. That is all.

I do not know why we were given a room with hearing and accessibility needs.

The front man staff was super sweet!

Bad hotel.

I fell in love with the bed and pillow. Even though the property was older it was a good location and met my needs for a night. I actually have stayed here twice.

Very nice staff

The rooms are ok but the hallways smell bad, are dark, warm, the carpet is dirty and very old.

When you walk in, the fragrance will captivate you instantly!!! The staff is eager to clean the rooms as well. The parking is nice and easy to get. The staff overall is wonderful. We didn’t get to try the breakfast, but I’m sure it’s great too! 10/10 servicez

Pretty good hotel and amazing staff. I’ll repeat it 100 times

Excellent hotel

Near the train station and otherwise very reliable. Nothing really special, but no surprises is what is so nice about it.

Everything was good, travel with family.

The lobby and gym were nice, but the rest of the experience felt very uncomfortable. The hallways were dark, had low ceilings, and didn’t feel especially clean, and there were many older-style rooms with sliding glass doors opening directly to the parking lot. Unfortunately, the deadbolt on our room door also didn’t work. We felt unsafe enough that we quietly left and booked another hotel instead — without even requesting a refund — simply because we no longer felt comfortable staying there.

Everything was clean, smelled nice, and staff was great

Everything was Great!! I will definitely go back!!

I loved my stay here, stayed 2 nights. Not big on breakfast so I didn’t check that out. Lots of restaurants near hotel. Parking was great, no worries about your car. My room was nice and clean, ac/heat worked great. Plenty of towels stocked. Housekeeping does check in on you to make sure you have what you need. Staff was very nice and friendly. Easy check in and out. All amenities was accessible for use. Felt like a small apartment with the patio areas attached. Also late check in is before 2am. Will return.

Great staff, Dale at the front is wonderful! Speedy check in, great spacious room.

Rooms a little narrow.

Room was clean

Great and friendly staff, great location

I enjoyed

It was great clean and the lobby area was relaxing. Pool area was nice as well. The hotel was close to everything but still secluded

Didn’t do breakfast. Parking great!

Clean room and nice staff.

Great old school class. For the money you cant beat this.

Loved everything about the hotel except the shower. Towels were kept in a separate room and the shower glass doesn’t extend the length of the shower. Only goes partway so the air was cold and water got all over the floor.

Clean room, friendly staff

Breakfast was really good. Decent hotel for the price.

THIS PROPERTY IS PERFECT FOR MY NEEDS!

Staff was friendly and accommodating. Basic hotel. Had a stale smell.

Friendly staff

Clean room | Staff | Business-friendly | Bar

Shower would not drain. Couldn’t take a shower.

Room very clean and comfortable.

Clean, comfy, wonderful!!

Great place to stay!! I only book here when I’m in town.

Clean

Property was clean and cozy

Fabulous location! Beautiful rooms. Spotless. And the staff was super friendly.

Expedient, check-in. Great service! Right near the galleria.

Love it

The staff was amazing from the time i check in til the time i check out i had 1 problem and the guy that was working Friday night came right up fixed it and i was well please.. The room was cleaned and i use to be a Room inspector and they was up to part!!! Will be back in the near future fiture

Room is very clean and it’s a convenient location.

great

Bed was comfortable

Clean nice

Our first room was dirty but the front desk was swift to change it for us. The front desk folks are wonderful and beyond kind and friendly, but that’s about the only positive. This was not like what I expected. It felt like a high end motel with the set up offered, not an actual Marriott hotel. The beds and pillows were absolutely awful and I slept terribly all three nights. The shower design is absolutely ridiculous, you have to get wet to turn the shower on and water can just spew out onto the floor, and be careful! The shower floor is very very slick! Can’t open the curtains on the first floor because people can just look right into your room. Definitely won’t be back - but the staff was very nice.

It was a plea

Friendly staff, nice lobby with common areas to sit, comfortable room, will return!

I had to call the front desk to complain about a neighboring room where people were screaming and laughing around midnight for two consecutive nights. Despite the complaint, the noise continued, and I ultimately couldn’t tolerate it anymore and had to check out early. If you’re a light sleeper or value a quiet stay, this is something to consider. The property has potential, but soundproofing and noise control need improvement.

Our stay was perfect! The gentleman that checked us in was great, very friendly and nice. The room was nice and clean, the hotel is very clean and smells great. Parking easy. They have coffee & food for purchase.

The room had dirty water left in the sink and a towel that looked like it was used to wash dishes. Receiving else was good

The hotel was perfect for just what we needed. Spending time with our family on New Year’s Eve and not having to drive back home.

No free breakfast. Complimentary coffee cold

Excellent location and service is good.